<p><em><strong>This is a 12 month fixed term employee contract initially, with a likelihood of extension</strong>.<br></em><em><br></em><em>DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.<br><br></em><strong>JOB PURPOSE:<br><br></strong><em>This role is part of our </em><em><strong>Global Studios</strong></em><em> team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.<br><br></em>As Senior Account Director you will oversee the delivery of a wide variety of campaigns for our clients. You will project-manage the production process end to end and assist in leading a client services team with your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organisational skills doing a mixture of account management and strategic planning, not your typical suit.<br><br><strong>WHAT YOU’LL DO:<br></strong></p> <ul> <li>Work in partnership with senior clients to develop annual strategies</li> <li>Oversee teams to develop brilliant digital content (creative, production)</li> <li>Lead, line-manage, motivate, and inspire your team</li> <li>Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns</li> <li>Liaise with clients and manage expectations</li> <li>Communicate feedback to designers, copywriters and developers</li> <li>Ensure feedback requirements are met whilst protecting the Client’s values/brand</li> <li>Plan and manage workloads of the team, keeping the Group Account Director and clients apprised of capacity</li> <li>Build a full understanding of the Client’s business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser</li> <li>Work closely with creative and strategy teams and to have oversight of all statements of work/proposals</li> <li>Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews</li> <li>Effectively lead teams and inspire others to achieve goals through innovation, quality, and excellence</li> <li>Match project tasks with opportunities for development so that employee potential is utilized to the maximum</li> <li>Conduct performance reviews of team members and identify areas for improvement, give feedback, and recommend for promotions or salary increases</li> </ul> <p><strong>WHAT YOU BRING:</strong></p> <ul> <li>A fast learner with a solutions-oriented mindset and strong attention to detail</li> <li>Experience delivering a broad range of multi-channel marketing communications including digital and direct</li> <li>Extremely organized and able to prioritize projects, partnering with other teams and clients to manage expectations</li> <li>Able to talk about tools and processes used for project management, in addition to creative approach or business strategy</li> <li>Ability to work under pressure and meet deadlines with ease and efficiency</li> <li>Deep understanding of production and interactive processes and experience reviewing creative</li> <li>Commercially driven with experience handling budgets and timelines</li> <li>Proven business development experience and success</li> <li>Resource management skills and ability to handle complex / sensitive issues</li> <li>Experience leading others directly and managing a team</li> </ul> <p><strong>WE OFFER<br></strong></p> <ul class="_3f534fa0 _505b3e07 _93e2ccf0"> <li>A flexible hybrid working policy to enjoy the best of both worlds. </li> <li>Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.</li> <li>15 days paid holiday annually, increasing with length of service (plus Public Holidays).</li> <li>Birthday Leave, a paid day-off each year.</li> <li>Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders. </li> <li>DEPT® Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.</li> <li>Refreshments are provided in the office all week.</li> <li>Enhanced family friendly policies to support parents.</li> <li>Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.</li> <li>Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.</li> <li>A Certified BCorp Agency and is multi-award winning “Agency of the Year”. </li> <li>Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industr