About Us 1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries. Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses. Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity. About the Team A brief description of the team and an overview of the role About the Role • Team Leadership & People Management: Lead and grow the team: set priorities, plan workload, and own delivery. Handle hiring, performance reviews, coaching, and career development, and build a collaborative, high-performing culture. • Technical Strategy & Architecture: Set the technical direction and engineering standards for observability platforms, and guide architecture decisions for scale, resilience, security, and data quality. • Delivery & Operational Ownership: Turn business needs into a clear roadmap, manage risks and dependencies, deliver predictably, and drive reliable operations, incident response, and continuous improvement. • Hands-on Engineering: Stay hands-on with designs, prototypes, code, automation, and root-cause analysis, without becoming a bottleneck. • Telemetry Platform Engineering: Lead large-scale pipelines that collect metrics, logs, traces, flow data, and events from systems and telecom infrastructure. • Data Processing & Analytics: Build ETL pipelines, datasets, and dashboards that show network performance, traffic, failures, and service health. • Monitoring, Alerting & Fault Management: Deliver effective monitoring, alerting, and anomaly detection (including predictive methods) with clear, actionable incident workflows. • Traffic Visibility Architecture: Oversee traffic capture and aggregation using packet brokers, TAPs, traffic mirroring, and virtual TAPs. • Platform Automation & Operations: Automate deployment, configuration, and lifecycle management using Infrastructure-as-Code and containers. • Cross-Team Collaboration: Work with network, platform, and operations teams and stakeholders to align on priorities and outcomes. Requirements About You Must Have • Leadership Experience: Experience leading engineers, mentoring, planning delivery, giving feedback, and working with stakeholders; ready to take on formal people management. • Technical Leadership: Able to own architecture, lead design reviews, make pragmatic trade-offs, and troubleshoot complex production systems hands-on. • Systems & Platform Engineering: Strong Linux skills, experience running distributed production systems, and familiarity with OSS environments. • Observability & Telemetry: Hands-on with Prometheus, Thanos, Loki, Tempo, and Grafana for infrastructure and network telemetry. • Telemetry Pipelines: Vector, Telegraf, Fluentd, and Kafka, plus protocols such as SNMP, Syslog, NetFlow, and IPFIX. • Data Engineering & ETL: Building data models and ingestion, enrichment, and transformation pipelines with Apache NiFi or similar. • Telecom Service Assurance & Traffic Analytics: NumoData (formerly EXFO Nova), Radcom, or similar, plus packet capture and traffic analysis. • Monitoring & Fault Management: SNMP traps, Alertmanager, and OpenNMS or similar monitoring tools. • Databases: ClickHouse or Vertica, PostgreSQL or MySQL, and Redis. • Networking & Telecom: Strong knowledge of telecom network architecture, telemetry, traffic mirroring, TAPs, virtual TAPs, and packet brokers. • Programming & Automation: Python and Go; Ansible for PNF/VNF deployment and Helm for CNF environments. • Communication & Education: Professional English and clear technical communication. Degree in Telecommunications, Computer Science, Data Engineering, or equivalent experience. Nice to Have • Modern Telemetry Protocols: OpenTelemetry, gNMI, gRPC streaming, OpenConfig, eBPF, or custom instrumentation. • Advanced Data Engineering: High-volume ingestion, real-time analytics, and large-scale event processing. • Observability AI/ML: Predictive analytics, anomaly detection, and trend analysis for monitoring. • Cloud & Platform Automation: Kubernetes (AWS EKS, OpenStack Magnum + Heat), Kubernetes Operators, Terraform, CloudFormation, and CI/CD. • Cloud & Distributed Observability: High-availability observability platforms in private/public cloud, and analytics database tuning. Benefits What We Offer? • CLT contract — enjoy job stability and reliable benefits that value your work • Quarterly performance bonuses to reward your hard work and achievements • Meal allowance paid into Caju card — R$100 per working day • Health insurance with SulAmérica — 50% covered by the company • Extended parental leave — 180 days of maternity leave and 20 days of paternity leave. • Daycare allowance provided to mothers with children under 3 years old — R$500 per month per child Why 1GLOBAL? • Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs. • Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry. • Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate dai