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IT Support Specialist

bestpass · Madison, WI, USA (Hybrid) · Madison, Wisconsin, United States
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<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an</span><span class="NormalTextRun SCXW248234814 BCX0">d </span><span class="NormalTextRun SCXW248234814 BCX0">opera</span><span class="NormalTextRun SCXW248234814 BCX0">te</span><span class="NormalTextRun SCXW248234814 BCX0"> with confidence.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Trusted by 75% of the top fleets in North America, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW248234814 BCX0">Fleetworthy</span><span class="NormalTextRun SCXW248234814 BCX0"> offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our </span><span class="NormalTextRun SCXW248234814 BCX0">safety and </span><span class="NormalTextRun SCXW248234814 BCX0">compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW248234814 BCX0"><span class="SCXW248234814 BCX0"> </span><br class="SCXW248234814 BCX0"></span><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at </span></span><a class="Hyperlink SCXW248234814 BCX0" href="http://fleetworthy.com/" target="_blank"><span class="TextRun Underlined SCXW248234814 BCX0" lang="EN-CA" data-contrast="none"><span class="NormalTextRun SCXW248234814 BCX0" data-ccp-charstyle="Hyperlink">fleetworthy.com</span></span></a><span class="TextRun SCXW248234814 BCX0" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW248234814 BCX0">.</span></span></span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">Role Overview</span></strong> <span data-ccp-props="{"335559738":60,"335559739":60}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization — solving everyday technical problems, building relationships, and delivering excellent service.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-ccp-props="{"335559738":60,"335559739":60}"> </span><strong><span data-contrast="none">Core Responsibilities</span></strong> <span data-ccp-props="{"335559738":60,"335559739":60}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">End-User Support & Customer Service</span></strong><span data-ccp-props="{"335559738":120,"335559739":60}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></span></li> </ul> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span s

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