<div class="content-intro"><div><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</span></div></div><div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the Role:</strong></span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Glean is seeking a Machine Learning Engineer to improve the quality of our AI Assistant and autonomous agents. This role sits at the intersection of production machine learning, LLM-powered systems, and product engineering, with a focus on building, evaluating, and iterating on assistant experiences that are useful, reliable, and grounded in real enterprise workflows.</span> <p class="wnfdntt _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">You will work on applied problems across agent quality, evaluation, personalization, retrieval, and orchestration. The ideal person is excited by shipping production systems, not pure research, and wants to help shape how Glean’s assistant gets better over time through stronger signals, tighter feedback loops, and better end-to-end execution quality.</span></p> </div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>You will: </strong></span></div> <div> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build and improve ML and LLM-powered systems that raise the quality of Glean’s AI Assistant and autonomous agents across real user workflows.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Design evaluation, benchmarking, and monitoring loops to measure assistant quality, model quality, and end-to-end system performance.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Develop and iterate on signals, prompts, workflows, and model-driven logic that improve reasoning, planning, personalization, and task completion quality.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Work across areas such as RAG, semantic search, recommendation-style systems, post-training or reinforcement learning, and agent orchestration where they materially improve product outcomes.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner closely with product, design, and engineering teammates to understand customer pain points and ship high-quality production systems quickly.</span><