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Forward Deployed Engineer

raft · Huntsville, AL · Huntsville, Alabama, United States
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<div class="content-intro"><p><strong>This is a U.S. based position. All of the programs we support require </strong><strong>U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.</strong></p></div><p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Please be sure to click the following link and share a bit about yourself! </strong><a href="https://www.videoask.com/f3qlcl2vo" target="_blank">https://www.videoask.com/f3qlcl2vo</a><strong><br></strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Who we are:</strong></span></p> <p><span style="font-size: 12pt;">Raft (<a class="theme markdown__link" href="https://teamraft.com/" target="_blank">https://TeamRaft.com</a>) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>About the role:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We're seeking a talented Forward Deployed Engineer to serve as the technical face of our organization in Huntsville, AL. This role combines deep engineering expertise with strong interpersonal skills to support mission-critical production systems in a forward-deployed environment. You'll be the go-to technical expert for our customers, troubleshooting complex system issues and ensuring operational excellence.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What You'll Do: </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as the primary technical liaison between our engineering teams and forward-deployed customers</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Troubleshoot and debug production systems at the system level, ensuring maximum uptime and performance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Deploy, maintain, and support containerized applications in Kubernetes environments</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide expert-level technical support for CICD pipelines and container orchestration platforms</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Diagnose and resolve complex technical issues across diverse technology stacks</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate with backend engineering teams to implement solutions and improvements</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support operational deployments and maintain system reliability in production environments</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Interface directly with customer stakeholders in secure environments</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Required Qualifications</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong engineering background with proven experience deploying and supporting production systems</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solid understanding of software engineering principles and practices</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hands-on experience with Kubernetes debugging and troubleshooting</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expertise in CICD tools and methodologies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Demonstrated ability in system-level de

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