This position is primarily responsible, under the supervision of the Aquatic Director, for assisting in the planning, organizing, directing, budgeting and evaluating those programs within his/her program area in accordance with the mission, purposes and polices of the association. Additional responsibilities include recruiting, orienting, training and supervising all staff, paid and volunteer, related to his/her area of responsibility. This position will act on behalf of the Aquatic Director in his/her absence, and, at all times, shall work within the guidelines of the aquatic policies. Key Functions/Responsibilities: • Provide excellent member service by exceeding member expectations. • Engage in active listening with members in order to build relationships, understand individual’s goals and interests, and take the initiative to assist in the achievement of those goals. • Responsible for recruiting, scheduling and supervising (in consultation with Aquatic Director) of all lifeguard and instructor personnel. • Work with Aquatic Director to develop, oversee and monitor Aquatics budget. • Work with supervisor in the planning and scheduling of program facilities for the smooth functioning of daily operations. • Work to review staff, class, and pool scheduling. • Work closely with the Aquatic Director in the execution of the Instructional swim programs. • Teach and/or guard as needed, up to 20 hours per week. • Be available to assist with registration and answer questions from members, program participants and staff. • Provide on-going training and development of aquatic personnel. • In conjunction with Aquatic Director, oversee all requires safety and quality training, drills, and documentation. • Share responsibility with supervisor for the care and maintenance of facility and related program equipment. • Assist in ordering equipment purchases and Aquatic/First Aid supplies as necessary. • Maintain concise records essential for control, evaluation and reporting to committees, Board and Aquatics Director. • Establish a working relationship with community agencies, businesses, schools and other resources. • Aid in implementing special events that relate to the Aquatic Department and the YMCA as a whole. • Submit news articles on a regular basis to local newspapers regarding aquatics programs and special events. • Record aquatic statistics for each session and distribute and collect program evaluations during each session. • Participate in staff meetings as a member of the branch management team. • Remain current in required and voluntary training in order to promote growth of mind and spirit and character values for all. • All other duties as assigned or needed. Education: • Bachelor’s degree from an accredited college or university. • At least 21 years of age, with YMCA Lifeguarding certification. If Red Cross certified, the employee must cross over to YMCA certification within six months of hire. Experience: • At least two years experience in instruction and management of a wide variety of Aquatics programs and pool maintenance. • Experience supervising staff and developing pool schedules and class schedules, as well as good member relation and staff relation skills. • Must be aware of YMCA movement and trends in the aquatic field and must continue to enhance his/her knowledge in YMCA Aquatic Management and certifications. Physical Demands: • Physically and verbally able to interact with members and staff. • Half of work hours in direct service, guarding or instructing • Be able to lift up to 50 lbs. Work Environment: • The noise level in the work environment is usually moderate. • Some weekend and evening work is expected, with the flexibility needed to be available if needed for early mornings, evenings, weekends, and holidays. • Travel will be necessary when attending trainings or meetings. Required Training/Certifications: • Pre-employment Why work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment — all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: • Developing your leadership skills in a caring, challenging & diverse working environment. • Exploring a wide range of opportunities as you learn new skills and functions. • Shaping the future of young children while making a difference each day for our communities and each other. • Engaging in YMCA career training programs and working alongside those who have the same passion. • A healthy work/life balance • Comprehensive benefits including: • FREE YMCA Membership for you. • Discount on Specialty Programs like Personal Training and Swimming Lessons. • Discounted or FREE family membership. • Robust Retirement Plan up to 10%. (see eligibility requirement) • Health, Dental, and Vision Benefit Package. • Vacation and Sick Time (PT receive sick time)