<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p></p> <p>Mid-level Cloud Analyst responsible for independently monitoring, analyzing, and supporting the operational health of Azure cloud environments in support of a DoD mission. This role performs deeper troubleshooting and root cause analysis, executes routine operational tasks with increasing independence, and mentors Cloud Analyst I and Service Desk staff.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Independently monitor and analyze Azure Monitor, Log Analytics, and Sentinel data to identify trends, anomalies, and recurring issues.</li> <li>Perform root cause analysis on recurring incidents and recommend remediation or process improvements.</li> <li>Execute and track patching, backup, and Site Recovery operations, verifying successful completion and escalating failures.</li> <li>Develop and maintain operational dashboards, reports, and metrics tracking SLA/SLO compliance and resource utilization.</li> <li>Support identity, access, and governance activities, including RBAC audits and access reviews, with increasing autonomy.</li> <li>Write and maintain basic automation scripts (PowerShell, Bicep, ARM templates) to streamline routine operational tasks.</li> <li>Contribute to and maintain runbooks, knowledge base articles, and standard operating procedures.</li> <li>Assist in tracking compliance with STIGs, Azure Policy, and vulnerability management requirements, coordinating remediation with Cloud Engineers.</li> <li>Mentor and provide guidance to Cloud Analyst I staff on ticketing, monitoring, and documentation practices.</li> <li>Participate in stakeholder meetings, communicating operational status, risks, and recommendations.</li> <li>General Experience: Two to four years of experience in cloud operations, IT support, or a related technical role, with demonstrated Azure experience.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Working knowledge of Azure IaaS/PaaS services, monitoring tools, and identity/access management.</li> <li>Experience with ticketing and incident management systems, including SLA/SLO tracking.</li> <li>Basic scripting/automation experience (PowerShell, Bicep, ARM, or similar).</li> <li>Strong analytical and problem-solving skills.</li> <li>Effective written and verbal communication skills, with ability to interface with technical and non-technical stakeholders.</li> <li>Must hold a DoD 8140/8570 Certification</li> <li>Technical Bachelor's degree (Computer Science, Computer Engineering, or System Management) or equivalent experience</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Azure Administrator Associate (AZ-104) certification or equivalent.</li> <li>Experience with Infrastructure-as-Code (ARM, Bicep, Terraform).</li> <li>Familiarity with Windows Server and/or RHEL administration.</li> <li>Experience supporting classified or DoD cloud environments.</li> </ul> <p><strong>Clearance</strong></p> <ul> <li>An active TS/SCI federal security clearance is required</li> </ul> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <p><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of <strong>California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia</strong></span></span><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. </span></span><a class="Hyperlink SCXW225111203 BCX8" href="https://www.accenture.com/us-en/careers/your-future-rewards-benefits" target="_blank"><span class="TextRun Underlined SCXW225111203 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW225111203 BCX8" data-ccp-charstyle="Hyperlink">You can find more in