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User Research Intern (Tools)- Master's

insomniac · United States, Burbank, CA · USA-CA-Burbank
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<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Job ID: R-125941</span></span></strong></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Role Summary:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":281,"335559739":281,"335559740":266}"> </span></p> <p><span data-contrast="auto">Join Insomniac Games and gain hands-on experience conducting research that helps improve game development workflows and player experiences.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></p> <p><span data-contrast="auto">As a User Research Intern, you'll collaborate with the User Research and Development Management teams to understand how individual contributors and leads use development tools such as Jira, Miro, and Confluence. You'll explore how these tools support daily workflows, identify challenges, and help uncover opportunities to improve how teams work together.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></p> <p><span data-contrast="auto">You'll also support player research on game projects, gaining practical experience with surveys, interviews, usability testing, observation, and data analysis. This internship offers the opportunity to apply research methods to both internal development processes and player experiences while learning from experienced researchers and cross-functional partners.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">What </span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3"> Be Doing:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":0,"335551620":0,"335559738":281,"335559739":281,"335559740":266}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Collaborate with User Research and Development Management partners to develop research questions about tool use, workflow challenges, user needs, and workarounds across the studio.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Design and conduct surveys with individual contributors and leads to understand their experiences using Jira, Miro, Confluence, and related systems.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Assist with recruiting research participants and conducting interviews or observed workflow sessions, including remote sessions, while following participant consent and studio practices for recording.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Organize and analyze survey responses, interview notes, and observations to identify recurring themes, differences across roles, and opportunities for improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":240,"335559739":240,"335559740":266}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Prepare reports and presentations that communicate

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