<div class="content-intro"><div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">Want to be a part of </span>Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">AirTrunk is a </span>hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Come join the A-Team at AirTrunk, where the cloud meets the ground.</span></p> </div> <p> </p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(53, 152, 219);"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">A</span> <span data-ccp-parastyle="heading 1">Snapshot</span></span></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335559685":1,"335559738":1,"335559739":0,"335559740":240}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">As a Service Delivery Coordinator, you will report to the Service Delivery Director and be responsible for supporting the Service Delivery Managers/ Directors and Data Centre Operations Teams in all aspects of the Data Centre facility operations for the Asia region. Site based role.</span><span data-ccp-props="{"201341983":0,"335559738":120,"335559739":0,"335559740":240}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Your main </span><span data-ccp-parastyle="heading 1">objectives</span><span data-ccp-parastyle="heading 1"> will be to: </span></span></strong><span data-ccp-props="{"134245417":false,"201341983":0,"335551550":6,"335551620":6,"335559685":1,"335559738":1,"335559739":0,"335559740":240}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Assist with onboarding new customers by coordinating introductory meetings, providing portal and Authorized Access List (AAL) requirement training, and assist with customer deliveries. </span> </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work with site Operations and Service Delivery teams to prepare<span data-contrast="auto"> customer reports, including Operations, SLA, Security, Escalation, change management, Smart Hands Services, and other requirements as required by the customer.</span> </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain customer trust payment task records (including cleaning, waste, rack energisations) ensuring the vendors are paid and clients are billed. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Respond to customer requests and collaborate with the Operations team to resolve issues and escalations effectively. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol",