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Senior DevOps Engineer

alpaca · Remote - Japan - APAC · Asia · Japan
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<div class="content-intro"><p><strong>Who We Are:</strong></p> <p><strong>Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure </strong>for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.<br><br>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.<br><br>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.<br><br><strong>Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.</strong><br><br><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><h3>Role</h3> <p>As a Senior DevOps Engineer you will design, build and operate the platforms behind software delivery, edge and L7 networking, platform access, and the application-facing parts of our observability stack. Alpaca is expanding fast and our needs grow with it, so we run a follow-the-sun model that keeps those systems covered around the clock. This role is the team's presence in its own region: supporting and owning that platform in your timezone.</p> <p>While we are not looking for a specialist in a single tool, deep expertise in one of the tools we use alongside a broad skillset would be an advantage. What we care about most is judgement: thinking in terms of delivery and the request path, understanding business priorities and the pressure that comes with fast growth, and carrying a piece of work across quarters to a high standard without needing supervision. The engineers who do well here choose the simple solution over the easy one, even when the simple one takes longer to find.</p> <p><strong>Things You Get To Do</strong></p> <ul> <li><strong>Help the engineers who build on our platform</strong>: troubleshoot problems across the stack, advise teams on how to use what we run, and take your share of the support rotation during your region's hours.</li> <li><strong>Participate</strong> in our Follow-The-Sun on-call model: watch and triage alerts, join and declare incidents, lead structured debugging and escalation, and drive blameless post-mortems and the post-actions that actually close the loop.</li> <li><strong>Own the path a change takes to production</strong> - GitHub Actions into Argo CD, with Helm underneath - and the release tooling that has to work across multiple clusters and regions.</li> <li><strong>Run high-traffic edge and API gateway infrastructure</strong> serving hundreds of millions of requests a day globally, where performance, availability and safe change all matter at once.</li> <li><strong>Operates the internal tooling the rest of engineering depends on</strong> - Grafana, Sentry, Teleport, Metabase, Atlantis and others - as production services with real users rather than one-off installations.</li> <li><strong>Advance</strong> Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can get what they need through a golden path rather than a hand-off, measured by how quickly and safely the rest of engineering can ship.</li> <li><strong>Take improvement projects end to end</strong>, from a problem nobody has framed yet through to something running in production that other teams rely on.</li> </ul> <p><strong>Who You Are (Must-Haves)</strong></p> <ul> <li>5+ years in a DevOps, Platform/Infrastructure, or SRE role, with a proven track record operating large-scale, high-availability, high-performance systems in production.</li> <li>A track record of carrying multi-quarter platform work end to end in a complex environment running multiple Kubernetes clusters.</li> <li>Deep production Kubernetes experience across multiple clusters - upgrades, debugging and day-to-day operational ownership - including packaging and deploying workloads with Helm.</li> <li>Strong Infrastructure-as-Code skills with Terraform, structuring codebases across multiple environments, with GitOps as a first principle and least-privilege as a default mindset.</li> <li>Proven experience building and owning CI/CD pipelines at scale, for example with GitHub Actions, including releases that deploy to multiple production locations rather than only promoting through environments.</li> <li>GitOps continuous delivery with Argo CD, or a comparable tool you can transfer from.</li> <li>Working production experience on Google Clo

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