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System Nursing Director of Throughput and Capacity Management

luminishealth · Annapolis, MD · Annapolis, MD · Lanham, MD
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<p><strong><span style="font-family: 'Arial Nova',sans-serif">Reports to: </span></strong><span style="font-family: 'Arial Nova',sans-serif">System Senior Director Nursing and Clinical Operations</span></p><p class="MsoNormal"><strong><span style="font-family: 'Arial Nova',sans-serif">Position Objective</span></strong><span style="font-family: 'Arial Nova',sans-serif">:</span></p><p class="MsoNormal" style="line-height: 125%"><span style="font-family: 'Arial Nova',sans-serif">The System Director of Throughput and Capacity Management is a key leadership role responsible for supporting the System Senior Director of Nursing and Clinical Operations in advancing system-wide patient throughput, bed capacity strategy, transfer center operations, discharge progression, access coordination, and care delivery efficiency. This role provides strategic and operational oversight of patient flow across all clinical and procedural areas, ensuring timely, safe, and high-quality patient care.</span></p><p class="MsoNormal" style="line-height: 125%"><span style="font-family: 'Arial Nova',sans-serif">The Director drives data-informed strategies to optimize capacity management, reduce length of stay, and enhance the overall patient experience. Working in close partnership with executive leadership, clinical teams, internal and external stakeholders, this role identifies and eliminates barriers to flow while aligning operational performance with organizational goals.</span></p><p style="line-height: 125%"><span style="text-decoration: underline"><strong><span style="font-family: 'Arial Nova',sans-serif">Essential Job Duties:</span></strong></span></p><p> </p><ul><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Oversee all admissions, discharges, and transfer (ADT) operations to ensure efficient and safe patient movement across the continuum of care</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Direct centralized patient flow functions, including bed management, transfer center operations, and throughput command infrastructure</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Manage system-wide capacity operations, including patient census, bed availability, and access across all entry points</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Ensure alignment between patient demand, staffing levels, and system capacity</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Lead initiatives to remove barriers to patient flow, including capacity constraints, staffing challenges, and process inefficiencies</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Develop and implement standardized processes to improve efficiency, outcomes, and cost management</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Leads throughput strategy by aligning operational processes, escalation pathways, and performance metrics across the system</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Identify opportunities to reduce length of stay and improve discharge efficiency</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Monitor and report on key performance indicators (KPIs), including: </span></li></ul><p class="MsoListParagraphCxSpFirst" style="line-height: 125%; margin: 0in 0in 0in 1.25in;"><span style="font-family: 'Courier New'">o<span style="font-style: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">   </span></span><span style="font-family: 'Arial Nova',sans-serif">Length of stay (LOS)</span></p><p class="MsoListParagraphCxSpMiddle" style="line-height: 125%; margin: 0in 0in 0in 1.25in;"><span style="font-family: 'Courier New'">o<span style="font-style: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';">   </span></span><span style="font-family: 'Arial Nova',sans-serif">Admission-to-bed assignment time</span></p><p class="MsoListParagraphCxSpMiddle" style="line-height: 125%; margin: 0in 0in 0in 1.25in;"><span style="font-size: 0.875rem; font-style: inherit; font-weight: inherit; font-family: 'Courier New';">o<span style="font-size: 7pt; font-family: 'Times New Roman';">   </span></span><span style="font-size: 0.875rem; font-style: inherit; font-weight: inherit; font-family: 'Arial Nova', sans-serif;">Discharge throughput metrics</span></p><ul><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span style="font-family: 'Arial Nova',sans-serif">Supports implementation and expansion of system-wide programs such as Virtual Nursing and Virtual Care models</span></li><li class="MsoNormal" style="line-height: 125%; margin: 0in 0in 0in .25in;"><span st

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