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Campus Front Desk Receptionist

aviationinstituteofmaintenance · Manassas, VA · Manassas, VA
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<div class="content-intro"><p><strong>Training Tomorrow's Technicians to Become Skilled, Employable and Essential. </strong></p> <p><strong>About Us - Big Changes, Better Benefits - Join us today!  </strong></p> <p>The<strong> Aviation Institute of Maintenance (AIM)</strong>, established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.</p> <p>At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.</p></div><p data-pm-slice="1 1 []"><strong>📍Location: 10640 Davidson Place, Manassas, VA 20109</strong></p> <p><strong>Compensation: $23–$26 per hour, based on experience, qualifications, and other relevant factors.</strong></p> <p><strong>Employment: Full-Time | Benefits Starting Day One</strong></p> <p><strong>Be the welcoming face of Aviation Institute of Maintenance and help students take the first step toward their future.</strong></p> <p>Aviation Institute of Maintenance (AIM) is hiring a <strong>Campus Receptionist</strong> at our Manassas, VA campus. As the first point of contact for prospective students, visitors, faculty, and staff, you'll play an important role in creating a welcoming, professional, and supportive campus environment.</p> <p>This position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and brings strong customer service, communication, and organizational skills.</p> <h2>About the Role</h2> <p>As a Campus Receptionist, you'll manage front desk operations, answer incoming calls, greet visitors, and provide administrative support to our Admissions Department.</p> <p>You'll also help coordinate student inquiries, maintain accurate records, and support campus communication to ensure prospective and current students receive a positive experience.</p> <h2>Schedule</h2> <ul data-spread="false"> <li> <p><strong>Monday–Thursday:</strong> 10:00 AM – 7:00 PM</p> </li> <li> <p><strong>Friday:</strong> 8:00 AM – 5:00 PM</p> </li> <li> <p><strong>Rotating Saturdays (every other Saturday):</strong> 9:00 AM – 2:00 PM</p> </li> </ul> <h2>Key Responsibilities</h2> <ul data-spread="false"> <li> <p>Greet and assist prospective students, visitors, faculty, and staff in a friendly and professional manner</p> </li> <li> <p>Answer and route incoming calls, respond to inquiries, and provide exceptional customer service</p> </li> <li> <p>Support the Admissions Department with administrative tasks, documentation, and student inquiry management</p> </li> <li> <p>Enter, update, and maintain prospective student information in CampusNexus</p> </li> <li> <p>Conduct daily audits of student inquiries and share reports with the Director of Admissions</p> </li> <li> <p>Maintain lead distribution records and assist with follow-up on missed appointments</p> </li> <li> <p>Prepare daily activity reports, including admissions interviews and financial aid appointments</p> </li> <li> <p>Organize electronic and hardcopy records while maintaining accuracy and confidentiality</p> </li> <li> <p>Collaborate with campus departments to ensure smooth communication and daily operations</p> </li> <li> <p>Assist with special projects and additional administrative duties as needed</p> </li> </ul> <h2>Qualifications</h2> <p><strong>Education</strong></p> <ul data-spread="false"> <li> <p>High School Diploma, GED, or equivalent professional experience required</p> </li> </ul> <p><strong>Experience</strong></p> <ul data-spread="false"> <li> <p>Previous receptionist, front desk, administrative, or customer service experience preferred</p> </li> <li> <p>Experience operating a multi-line telephone system preferred</p> </li> <li> <p>Experience in college admissions, higher education, or a student-focused environment preferred</p> </li> <li> <p>Familiarity with CampusNexus or similar CRM systems preferred</p> </li> </ul> <p><strong>Skills</strong></p> <ul data-spread="false"> <li> <p>Excellent verbal and written communication skills</p> </li> <li> <p>Strong customer service and interpersonal skills with a welcoming, professional approach</p> </li> <li> <p>Ability to manage multiple priorities in a fast-paced environment</p> </li> <li> <p>Strong organizational skills

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