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Staff Salesforce Engineer, Thomas

xometry · Lexington, KY · North Bethesda, Maryland, United States
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<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</span></p></div><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry is seeking a <strong>Staff Salesforce Engineer</strong> to join our Salesforce Platform Team and serve as the technical lead for the Thomas Salesforce org. Every advertiser contract, lead, renewal, and invoice, and the integrations that carry them into HubSpot, Intacct, and ZoomInfo, moves through this platform. In this role, you will partner closely with Sales, Sales Ops, and Finance to make the platform reliable, well-governed, and predictable to deliver against. This is a high-visibility, hands-on role. You will set technical direction, write and review the hardest code, and bring order to how work is intaken, owned, and delivered. This role has no direct reports.</span></p> <h1><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>How You'll Contribute</strong></span></h1> <ul> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Operational Excellence:</strong> Turn a reactive backlog into a prioritized, owned delivery process. Shape intake and prioritization so every ticket leaving Triage has a named owner and a sized estimate, and lead sprint planning, story time, and retro on our 14-day cadence.</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Integration and Platform Architecture:</strong> Own the design and health of the Salesforce integrations with Intacct, HubSpot, and ZoomInfo, and of CPQ, contracts, change orders, and lead routing. Fix integration failures at the root cause, with error handling, idempotency, and reconciliation, instead of one ticket at a time.</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Guide Innovation:</strong> Guide build vs buy and declarative vs programmatic decisions, and champion the practices that keep the org maintainable: all metadata through Gearset and GitHub CI/CD, no direct-to-production changes, and a current technical roadmap that includes the structural debt.</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Code Review:</strong> Write Apex, LWC, and Flow on the hardest problems, review pull requests, and mentor developers and admins on Salesforce best practices. Set technical expectations for onshore and offshore contractors, review their work, and give the Sr. Manager written assessments of their delivery quality. Serve as the technical escalation point for production incidents and lead the root-cause analysis.</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Collaborative Strategy:</strong> Forge strong partnerships with Sales, Sales Ops, Finance, Marketing, IT, and the Marketplace Salesforce team. Push back with a clear rationale when a request is not the right solution. Own the technical side of SOX compliance for the platform: prepare and review SOX deployment audit evidence, produce the recurring SOX reports for Finance and audit, and run connected-app and API access reviews.</span></li> </ul> <h1><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>What You'll Bring to Xometry</strong></span></h1> <ul> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At least 5 years of professional Salesforce development experience in a fast-paced, problem-solving environment, with mastery of Apex and Lightning Web Components built and run in production, and fluency in Flow and declarative configuration</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">A Bachelor's degree or equivalent experience</span></li> <li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Demonstrated experience designing Salesforce integrations with ERP and marketing automation systems (Intacct, NetSuite, HubSpot, Marketo, or similar), using Salesforce APIs and middleware or cloud services such as AWS</span></li> <li style="

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