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Network & Systems Engineer

voxmedia · New York, NY · New York, NY, United States
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<p><strong>THE ROLE</strong></p> <p>Vox Media is looking for a Network & Systems Engineer to own the design, operation, and evolution of our enterprise office network, studios, and production facilities. This is a hands-on engineering role on a small, high-trust infrastructure team — you will be the person who owns the network end to end.</p> <p>You will be a primary technical owner of our enterprise network environment, with particular responsibility for our current <strong>Juniper infrastructure </strong>with <strong>Cato Networks </strong>providing SASE/SD-WAN and secure remote access. Because we operate as a lean infrastructure team, we're looking for someone who is comfortable working beyond traditional networking boundaries. </p> <p>The right person will be equally comfortable troubleshooting a complex routing or switching issue, planning a network migration, supporting server or cloud infrastructure, and partnering with Media & Production Technology, Service Desk, and other technical teams to solve cross-functional problems.</p> <p><strong>This is a permanent, full-time position</strong>. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.</p> <p><strong>This role is located in our New York City office.</strong></p> <p><strong>WHAT YOU'LL DO</strong></p> <p>As our Network & Systems Engineer on a lean infrastructure team, you'll own networking end to end while contributing across systems, cloud, and identity infrastructure when needed. Your responsibilities will include:</p> <ul> <li>Design, configure, maintain, and troubleshoot Vox Media's enterprise network across offices, data centers, cloud environments, and remote connectivity</li> <li>Serve as the senior technical resource for our <strong>Juniper networking </strong>environment, including configuration, troubleshooting, upgrades, and lifecycle management</li> <li>Administer our Cato Networks SASE platform, including SD-WAN connectivity, secure remote access, and associated security policy</li> <li>Help define the future direction of Vox Media's network architecture, including evaluating and potentially migrating infrastructure to platforms such as Cisco and Meraki</li> <li>Design and support LAN, WAN, wireless, and internet connectivity across multiple locations</li> <li>Configure and manage VLANs, routing, switching, STP, ACLs, NAT, DHCP, DNS, and related network services, supporting routing protocols such as BGP and OSPF where applicable</li> <li>Troubleshoot complex Layer 2 and Layer 3 issues, including packet-level analysis and root-cause investigation of difficult network and application connectivity problems</li> <li>Monitor network availability, performance, capacity, and reliability, and proactively address emerging issues</li> <li>Plan and execute network hardware upgrades, migrations, maintenance, and office infrastructure projects — including studio, conference room, and event connectivity — while minimizing business disruption</li> <li>Manage ISP, circuit, and network hardware vendor relationships, including escalations, renewals, and capacity planning</li> <li>Support and troubleshoot server, virtualization, cloud, identity, and enterprise infrastructure, assisting with systems administration across environments such as AWS, VMware, and Windows and/or Linux</li> <li>Support enterprise identity and authentication technologies such as SSO and identity providers, and partner with IT operations on endpoint management (Mac and Windows MDM) and SaaS platform administration</li> <li>Help administer monitoring, logging, configuration management, backup, and infrastructure management platforms</li> <li>Participate in an on-call rotation for infrastructure incidents and perform root-cause analysis across networking, systems, and cloud environments</li> <li>Develop repeatable processes and automation — using scripting, APIs, or infrastructure-as-code tools — that reduce manual administration and improve reliability</li> <li>Assist with hands-on service desk support as needed, particularly for onsite requirements, including hardware and software troubleshooting, employee onboarding/offboarding, and resolution of support tickets to maintain operational continuity.</li> </ul> <p><strong>WHAT YOU'LL BRING</strong></p> <p>Must-haves:</p> <ul> <li>6+ years of professional experience in network engineering and infrastructure engineering</li> <li>Strong hands-on production experience with Juniper networking technologies and Junos</li> <li>Relevant networking certifications such as JNCIA/JNCIS/JNCIP, CCNA, or CCNP</li> <li>Hands-on production experience with Cisco and/or Meraki, and the judgment to evaluate platforms on technical merit rather than familiarity</li> <li>Deep understanding of enterprise TCP/IP networking, including designing, configuring, and troubleshooting Layer 2/Layer 3 switching, routing, wireless, and network connectivity</li> <li>Systematic troubleshooting skills, including diagnosing complex network and application connectivity problems using monitoring, logging, packet capture, and performance-analysis tools</li> <li>Experience planning and executing network upgrades or migrations with minimal business disruption</li> <li>AWS networking experience, including VPCs, routing, VPNs, and cloud connectivity</li> <li>Systems administration or broader infrastructure engineering experience alo

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