Field Service Automation Technician Key Responsibilities • Execute mechanical and electrical installation of industrial automation equipment across high-reliability manufacturing environments. • Perform system repairs, upgrades, and retrofits. • Support commissioning and startup activities: pneumatic and wiring verification, I/O checkout, system functional testing, and customer engagement • Perform troubleshooting and fault diagnosis on mechanical, electrical, and pneumatic systems during startup and post-commissioning • Carry out preventive and corrective maintenance on installed automation systems per OEM specifications. • Read and interpret mechanical drawings, electrical schematics, and wiring diagrams • Work alongside controls engineers and project managers without overlapping into programming or design scope • Document work performed, capture redlines, and complete field service reports accurately and on time • Execute work safely, ensuring the safety of self and others, including adhering to all company and client safety procedures, performing JHA’s, wearing proper PPE, and executing LOTO practices. Customer Partnership • Act as the primary technical interface with customers during service and commissioning activities • Build trust through clear communication, professionalism, and rapid problem-solving • Provide training and technical guidance to customer maintenance and engineering teams Required Qualifications • Associate’s degree in Mechanical Engineering, Electrical Engineering, or Mechatronics; Apprenticeship Certificate or Journeyman’s Ticket as Millwright, Electrician, Machinist, or Tool & Die Maker; or equivalent practical experience • 5+ years of hands-on experience in building, installing, commissioning, or field service of industrial automation systems. • Excellent troubleshooting skills. • Proven ability to lead technical efforts independently in the field. • Strong customer-facing communication and decision-making skills. • Proficient in MS Word, Outlook, Excel, and Teams. • Authorization to work in the US Preferred Qualifications • Ability to navigate robot (Fanuc, Kuka, ABB) teach pendants and PLC (Rockwell, Siemens) interfaces to support fault diagnosis and point touch-up. • Training in proper rigging techniques and safety protocols, including pre-lift planning and preparation. • Ability to operate a forklift. Physical & Work Environment Requirements • Work in industrial manufacturing and variable temperature environments • Lift up to 50 lbs • Work at heights or for extended periods of standing/kneeling Travel & Field Support Requirement • Must be able to travel up to 75% - 80% to customer sites, including some international travel, often on short notice. • Work flexible hours to support project and customer production schedules. • Valid driver's license Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance