<p><strong>Flow Production Tracking Administrator (6-month CONTRACT) <em>This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position.</em></strong></p> <p>Insomniac Games is looking for a Flow Production Tracking Administrator. In this role, the Flow Administrator is responsible for stabilizing and maintaining our Flow Production Tracking (formerly ShotGrid) environment, with an initial focus on the Flow/Jira Bridge that underpins our daily production workflow. Flow is the system of record for production tracking across 300+ users and thousands of tasks per month. The initial scope of the engagement is 6 months, prioritizing bridge stability before expanding to broader Flow improvements.</p> <p><strong>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</strong></p> <ul> <li>Stands up a studio-owned instance of the Flow/Jira Bridge so that bridge configuration, deployment, and recovery can be managed internally without dependency on Sony Interactive Entertainment HQ.</li> </ul> <ul> <li>Stabilizes and maintains the Flow/Jira Bridge as the first priority of the engagement, ensuring data integrity between Flow and Jira.</li> </ul> <ul> <li>Re-architects the Flow automation and event listener layer for reliability and security, including migration off the current virtual machine to infrastructure that is not prone to unscheduled restarts.</li> </ul> <ul> <li>Troubleshoots Flow and Jira Bridge issues for internal developers and external development partners; serves as the primary point of escalation when the system is not behaving.</li> </ul> <ul> <li>Audits and documents the current Flow and Jira Bridge configuration, integration architecture, and recovery procedures.</li> </ul> <ul> <li>Fixes broken or degraded areas of the Flow pipeline as scoped with pipeline engineering, beginning with the Character workflow.</li> </ul> <ul> <li>Sets up and improves Flow pipelines for upcoming work, including VFX, and contributes ongoing improvements to the Cinematics pipeline.</li> </ul> <ul> <li>Administers Flow Production Tracking day-to-day: schema, permissions, page layouts, custom fields, entity relationships, and project setup.</li> </ul> <ul> <li>Configures and supports vendor (external partner) permissions and workflows, ensuring information access is appropriate to each partnership.</li> </ul> <ul> <li>Designs and builds Flow dashboards, reports, and custom pages to meet production and leadership reporting needs.</li> </ul> <ul> <li>Other duties may be assigned.</li> </ul> <p><strong>EXPERIENCE AND EDUCATION</strong></p> <ul> <li>Five plus years of professional experience administering Flow Production Tracking, ShotGrid, or Shotgun in a games, VFX, or animation production environment, or an equivalent amount of education and experience.</li> </ul> <ul> <li>Demonstrated experience operating in a multi-vendor co-development environment.</li> </ul> <ul> <li>Shipped at least one AAA title with Flow/ShotGrid as the production system of record preferred.</li> </ul> <p><strong>TECHNICAL SKILLS</strong></p> <ul> <li>Hands-on experience with the sg-jira-bridge or a comparable Flow/Jira integration, including reading, modifying, and deploying the Python service independently.</li> </ul> <ul> <li>Working knowledge of the Flow Python API and Toolkit (tk-core, pipeline configurations, YAML configuration).</li> </ul> <ul> <li>Experience deploying and operating the Flow event listener and automation framework as a reliable service rather than as a fragile script on a virtual machine.</li> </ul> <ul> <li>Proficiency with Jira administration, including workflows, custom fields, issue types, and the Jira REST API.</li> </ul> <ul> <li>Comfort designing permissions and information access for mixed internal and external (vendor) user populations.</li> </ul> <ul> <li>Familiarity with Perforce, Maya, and standard DCC pipelines.</li> </ul> <ul> <li>Experience with self-hosted services, containerization, or CI/CD for pipeline tooling is a plus.</li> </ul> <ul> <li>Experience with RV, Deadline, or other render/review tool integrations is a plus.</li> </ul> <ul> <li>SQL and reporting or BI tool experience is a plus.</li> </ul> <p><strong>OTHER SKILLS</strong></p> <ul> <li>Strong written communication; able to produce documentation that others can use to operate and recover the system.</li> </ul> <ul> <li>Ability to triage between time-sensitive production issues and longer-term platform work without losing momentum on either.</li> </ul> <ul> <li>High degree of autonomy and accountability; proactively identifies and resolves production issues without requiring close oversight.</li> </ul> <ul> <li>Collaborative and solutions-oriented mindset with a track record of building strong working relationships with internal teams and external partners.</li> </ul> <ul> <li>Ability to work effectively across time zones with overseas external development partners.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>At SIE, working with our partners, we consider