Program Manager

<p>Linqia is a leading independent influencer marketing agency. Leveraging our AI-powered proprietary technology platform, Resonate, we work with some of the world’s leading brands, including Albertsons, Danone, and Bayer, to develop and execute creatively compelling creator-led strategies that deliver full-funnel results.</p> <p>We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win. At Linqia, you’ll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment.</p> <p><strong>The Role:</strong></p> <p><span style="font-weight: 400;">The Influencer Marketing Account Manager or as it's called internally - </span><strong>Program Manager, </strong><span style="font-weight: 400;">is a critical client partner role demonstrating leadership, accountability, business acumen, and vision for Linqia’s key brand clients. The </span><strong>Program Manager </strong><span style="font-weight: 400;">will be charged to lead cross-functional teams in executing projects that support </span><span style="font-weight: 400;">program delivery and Client experience while balancing client, company, and team needs. </span></p> <p><span style="font-weight: 400;">A successful</span><span style="font-weight: 400;"> </span><strong>Program Manager </strong><span style="font-weight: 400;">is a collaborative leader and facilitator; s/he is driven, organized, and detail oriented; excels in program management; communicates with ease at all levels; and is thoughtful and effective in problem solving and conflict resolution</span></p> <p><span style="font-weight: 400;">Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation. Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members. </span></p> <p><span style="font-weight: 400;">The </span><strong>Program Manager, </strong><span style="font-weight: 400;">reports to </span><span style="font-weight: 400;">Linqia’s Manager of Strategic Program Management</span></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client) </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time</span></li> <li style="font-weight: 400;">Identify program risks early on and convenes cross-functional partners to align/mitigate solutions</li> <li style="font-weight: 400;">Monitor and advocates process; identifies gaps/improvements to work more efficiently</li> <li style="font-weight: 400;">Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture</li> <li style="font-weight: 400;">Guide the client seamlessly through the process while also keeping them accountable to the joint success</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience in account, project or program management, agency experience preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly</span></li> <li style="font-wei