Deadline Date: Tuesday 3 November 2026 Requirement Title: IT Transition and Assurance Manager Location: Braine-l'Alleud, Belgium Full time on-site: Yes Total Scope of the request (hours): 395.2 Required Start Date: 30 November 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO Secret Evaluation Methodology: Lowest Priced Technically Compliant Specific Working Conditions: normal office Duties and Role Standard responsibilities for this type of post: Portfolio, programme and project support • Provides administrative services to project boards, project assurance teams and quality review meetings. • Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking. • Sets up project files, compiles and distributes reports. • Provides guidance on project management software, procedures, processes, tools and techniques. Organisational capability development • Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes. • Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation. • Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses. • Selects and prioritises improvement opportunities, generates buying and plans improvement activities justified by measurable organisational benefits. • Offers support, guidance, advice and suggestions to help continual improvement activities. Additional duties for this post: • Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices. • Provide Transition Planning and Support guidance to programme and/or projects • Ensuring that transition activities are planned and executed in a timely manner. • Review and update project proposals for inclusion of Transition planning and support activities • Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support. • Deputise for Senior Management when required. Requirements • NATO Secret security clearance Education, Experience and Training: Education: • A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. • Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post. Experience: • Minimum of 2 years experience in Service Management within a medium-large organisation • Extensive experience in Service Transition Management across multiple industries • Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes; • Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance; • Ability to evaluate risks and formulate corrective and improvement plans; • Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level. Desirable Experience: • Prior experience of working in an international environment, comprising both military and civilian elements. • Knowledge of NATO responsibilities and organisation, including ACO and ACT. Training/Certifications: • • ITIL Certification • PRINCE2 Certification, or equivalent Project Management certification.