<div class="content-intro"><p> </p> <p> </p></div><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong><span data-teams="true">Build a Career That Changes Lives - Including Your Own</span></strong></p> <p>24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence. </p> <p>Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.</p> <p><strong>Grow with purpose. Lead with heart. Make a difference every day.</strong></p> <p><span data-ccp-props="{"335551550":2,"335551620":2}">Watch this short video to see the heart behind our work and the impact our teams create every day.</span></p> <p><iframe src="https://www.youtube.com/embed/ZUoJuCJhePs?si=-4zCWp6HpJb4xeLb" width="560" height="314"></iframe></p> <p><strong>Who You Are:</strong></p> <p><span data-contrast="none">You are a </span><em><span data-contrast="none">passionate and performance-driven</span></em><span data-contrast="none"> t</span><span data-contrast="none">eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies</span><span data-contrast="none">: </span></p> <p><img style="max-width: 100%;" src="https://images.prismic.io/24hrcares/ZxvD6YF3NbkBYCuZ_Care%26CompetePrinciples.jpg" alt="" width="382"></p> <p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">In the spirit of <em>Own(ing) It With Courage</em>, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: <a href="https://www.glassdoor.com/Reviews/24-Hour-Home-Care-Reviews-E535324.htm" target="_blank">24 Hour Home Care: Glassdoor Page</a></span></p> <p> </p> <p><span data-contrast="auto">Sound interesting? </span><span data-contrast="none">Read on for more details!</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> </div> </div> </div> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>The Role:</strong></p> </div> </div> </div> <p class="PDq2pG_selectionAnchorContainer" data-start="45" data-end="357">The Senior IT Systems Analyst supports the design, implementation, and ongoing optimization of business systems, with a primary focus on Salesforce. This role partners with business stakeholders and IT teams to evaluate needs, develop system solutions, manage enhancements, and provide ongoing technical support.</p> <p data-start="359" data-end="387"><strong data-start="359" data-end="387">Primary Responsibilities</strong></p> <ul data-start="389" data-end="1273"> <li data-section-id="1yhc1a9" data-start="389" data-end="519">Triage incoming system tickets, prioritize requests based on urgency and impact, and manage assigned tickets through resolution.</li> <li data-section-id="z7ak9" data-start="520" data-end="661">Partner with business stakeholders, developers, and project teams to identify system needs and improve existing applications and workflows.</li> <li data-section-id="52c9c3" data-start="662" data-end="806">Design and implement Salesforce enhancements and other system solutions, including requirements, timelines, and implementation considerations.</li> <li data-section-id="1cotlwg" data-start="807" data-end="922">Test system changes and enhancements to ensure functionality, security, and alignment with business requirements.</li> <li data-section-id="stscd1" data-start="923" data-end="1060">Maintain clear system documentation, ticket updates, and implementation records to support ongoing maintenance and future enhancements.</li> <li data-section-id="3qmout" data-start="1061" data-end="1193">Provide troubleshooting and technical support for Salesforce and other business systems, escalating complex issues as appropriate.</li> <li data-section-id="17nw0nm" data-start="1194" data-end="1273">Train and support users on system functionality, enhancements, and processes.</li> </ul> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>This is a hybrid position, coming into the El Segundo office 1x per month. </strong></p> <p><span style="text-decoration: underline;"><strong>Please note that this is a temporary position.</strong></span></p> <p> </p> <p><strong>What You Bring to the Table:</strong></p> <p> </p> <p class="PDq2pG_selectionAnchorContainer" data-start="1275" data-end="1293"><strong data-start="1275" data-end="1293">