This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Client Service Analyst – Live Chat (Turkish Required) based in Switzerland. Join a fast-paced, international digital finance environment where customer experience and operational excellence are key priorities. As a Client Service Analyst, you will support customers through live chat and email, helping them navigate platform features and resolve inquiries efficiently. You will combine strong communication skills with analytical thinking to understand customer needs, identify potential risks, and deliver effective solutions. Working closely with internal teams, you will turn customer feedback into actionable insights and contribute to continuous service improvements. This role offers the opportunity to deepen your knowledge of financial technology and digital assets while building a long-term career in a growing global industry. Turkish reading and typing proficiency is essential for success in this position.