This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Strategic Customer Development – NORAM based in the United States. This senior commercial leadership role offers the opportunity to drive revenue growth, expand market presence, and strengthen strategic customer partnerships across the North American pharmaceutical industry. You will lead regional sales strategy, oversee distribution channels, and guide a geographically dispersed team toward ambitious commercial objectives. Working closely with pharmaceutical developers, manufacturers, and industry stakeholders, you will help address critical quality challenges and support access to high-quality medicines. The role combines strategic planning, customer engagement, market intelligence, and operational leadership in a science-driven environment. You will collaborate across scientific, regulatory, technical, marketing, and financial functions to deliver customer value and sustainable business growth. This is an opportunity for an experienced sales leader to build a high-performing organization, develop influential industry relationships, and shape long-term regional strategy.