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Account Manager

monks · Milan · Milan
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<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><h2><strong>About the Role</strong></h2> <p><span style="font-weight: 400;">As an Account Manager, you’ll join our Client Direction team in Milan to help lead integrated creative work for world-class brands. Working alongside a global collective of Monks, you will drive diverse projects across social and digital channels, video, print and OOH bringing visionary ideas to life in a fast-paced setting. We are looking for someone who is passionate about seeking new opportunities to create impactful work, building trusted relationships with clients, and steering cross-functional production teams with care and efficiency.</span></p> <h3><strong>Responsibilities:</strong></h3> <ul> <li><strong>Organise and manage</strong> several small to medium-sized parallel projects across print, video, social, and digital touchpoints from start to finish.</li> <li><strong>Steer cross-functional teams</strong> - including creative, legal, production, and language & culture experts - ensuring everyone is aligned on deliverables, timelines, specs, and local market requirements.</li> <li><strong>Liaise with media agencies</strong> and external partners to ensure all campaign assets align seamlessly across every channel.</li> <li><strong>Manage project resources</strong> by sourcing client assets and maintaining clear project documentation for production teams.</li> <li><strong>Build strong, trusted relationships</strong> with internal team members and external client stakeholders.</li> <li><strong>Identify and resolve potential risks</strong> early, bringing a proactive problem-solving mindset to daily project workflows.</li> </ul> <h2><strong>About You</strong></h2> <h3><strong>The essentials:</strong></h3> <ul> <li><strong>Experience:</strong> 4+ years of experience managing or coordinating integrated projects in an advertising agency or fast-growing environment.</li> <li><strong>Languages:</strong> Professional fluency in both written and spoken English and Italian.</li> <li><strong>Communication:</strong> Clear, direct, and empathetic communication style across cross-cultural, multi-disciplinary teams.</li> <li><strong>Project Drive:</strong> Strong organizational skills with an eye for detail, quality design, and project accuracy.</li> <li><strong>Problem Solver:</strong> A proactive mindset with a strong sense of urgency that addresses issues before they develop.</li> <li><strong>Mindset:</strong> Open to feedback, eager to learn, and comfortable adapting within a fast-moving, collaborative environment.</li> </ul> <h3><strong>Not a must, but a plus:</strong></h3> <ul> <li>Experience using digital asset management platforms and multi-market production workflows.</li> <li>Familiarity with cross-media production setups spanning digital, social, video, and print streams.</li> </ul> <p><em><span style="font-weight: 400;">At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.</span></em><em><span style="font-weight: 400;"> </span></em></p> <p>#LI-JT1</p><div class="content-conclusion"><p><span style="font-size: 10pt;"><strong>About Monks </strong></span></p> <p><span style="font-size: 10pt;">Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.</span><br><span style="font-size: 10pt;"> </span><br><span style="font-size: 10pt;">This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Nam

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