Client Success Manager - Activation (P2733)

<div class="content-intro"><p><strong>84.51° Overview:</strong></p> <p>84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.</p> <p>Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.</p> <p><em>84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.</em></p> <p>Join us at 84.51°!</p> <p>__________________________________________________________</p> <p> </p></div><p><span style="text-decoration: underline;"><strong>I</strong></span></p> <ul class="WMTF WGUF"> <li class="WATF"> <div id="56$35706" class="WGTF" data-automation-id="decorationWrapper"> <div class="WLTI"> <div id="56$35706-b60b8ea2bbdadf50" class="wd-Text WAJ0 WHJ0 WC5" data-automation-id="textView" data-metadata-id="56$35706" data-uxi-form-item-child-list-index="4">The Client Success Manager - Activation will support the execution of media campaigns across multiple verticals. This role is responsible for learning key aspects of campaign activation, completing core tasks, and contributing to team initiatives that support campaign setup, launch, optimization, and delivery across onsite, offsite, and in-store channels. The ideal candidate brings strong attention to detail, effective communication skills, and a willingness to learn 84.51° tools, processes, and ways of working while partnering with cross-functional teams to deliver a high-quality client experience.</div> </div> </div> </li> <li class="WATF"> <div class="WCTF WCSF WETF"> <div class="WFTF wd-bc376bc1-dc63-4889-aa2e-a20494d1e53d">Job Description</div> </div> <div id="df47ca4885ed4d798f55eeeb93dd52f3" class="WGTF" data-automation-id="decorationWrapper"> <div class="WLTI WMSI WMTI"> <div id="df47ca4885ed4d798f55eeeb93dd52f3-5bfe6b0059802012" data-automation-widget="richTextArea" data-automation-metadata-id="56$308486" data-uxi-form-item-child-list-index="5"> <div> <div class="css-v47zm2-FocusContainer e1ge5hpl0"> <div class="css-1mb50em-EditorContainer e1ge5hpl1" data-automation-id="richTextEditor" data-metadata-id="56$308486" data-uxi-widget-editable="false"> <div class="css-1v6ili8-TextEditorContainer eg1t6ed0" data-automation-id="richTextContent"> <div class="css-ehfww1"> <div class="ProseMirror"> <p><strong><u>RESPONSIBILITIES</u>:</strong></p> <ul> <li> <p>Support the execution of media campaigns across various verticals</p> </li> <li> <p>Assist with campaign setup, trafficking, QA, and launch readiness to help ensure accuracy, timeliness, and compliance</p> </li> <li> <p>Translate client briefs and campaign inputs into executional requirements with guidance from team members and partners</p> </li> <li> <p>Monitor campaign pacing and performance and escalate risks, issues, or optimization opportunities as needed</p> </li> <li> <p>Support the development of campaign reporting, performance recaps, and other materials used in internal and client discussions</p> </li> <li> <p>Learn and apply category-specific requirements, including relevant compliance considerations for regulated industries such as Pharma and Alcohol</p> </li> <li> <p>Contribute to campaign execution across onsite, offsite, and in-store media channels in coordination with internal teams</p> </li> <li> <p>Partner with Client Partnerships Executives, Sales, Campaign Operations, Creative, Product, and other cross-functional teams to support campaign delivery</p> </li> <li> <p>Assist with client onboarding, platform access, billing, invoicing, and other activation-related support activities</p> </li> <li> <p>Maintain accuracy and organization across assigned campaigns and day-to-day tasks</p> </li> <li> <p>Identify questions, issues, and process improvement opportunities and raise them to the appropriate team members</p> </li> <li> <p>Learn and apply 84.51° tools, processes, products, and ways of working in support of campaign execution</p> </li> </ul> <p> </p> <p><strong><u>QUALIFICATIONS, SKILLS, AND EXPERIENCE</u>:</strong></p> <ul> <li> <p>Bachelor’s degree required or equivalent practical experience</p> </li> <li> <p>0–3 years of relevant experience in digital media activation, campaign management, ad operations, retail media, or a related field</p> </li> <li> <p>Foundational understanding of digital media, campaign execution, or advertising operations</p> </li> <li> <p>Strong attention to detail and organizational skills</p> </li> <li> <p>Ability to manage multiple tasks and priorities in a fast-paced team environment</p> </li> <li> <p>Strong written and verbal communication skills</p> </li> <li> <p>Foundational analytical and problem-solving skills with the ability to interpret campaign performance data with guidance</p> </li> <li> <p>Ab