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Technical Data Analyst (Splunk, Salesforce DB, PostgreSQL)

capco · Poland - Warsaw · Poland
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<p> </p> <h1 style="text-align: center;">Technical Data Analyst</h1> <p><strong>Industry:</strong> Financial Services / Payments<br><strong>Role:</strong> Technical Data Analyst<br><strong>Key Technologies:</strong> SQL, PostgreSQL, Splunk, Salesforce<br><strong>Environment:</strong> Consulting / Enterprise Technology</p> <h2>Role Overview</h2> <p>We are looking for an experienced <strong>Technical Data Analyst</strong> to support complex data analysis, system integration, and operational improvement initiatives within a large-scale financial services environment.</p> <p>The ideal candidate combines strong technical and analytical capabilities with a consulting mindset, demonstrating the ability to understand business challenges, investigate complex data issues, and translate findings into actionable recommendations.</p> <p>The role involves working across multiple systems and data sources, collaborating with business and technology stakeholders, and ensuring data accuracy, consistency, and reliability.</p> <h2>Key Responsibilities</h2> <ul> <li> <p>Perform detailed data analysis across enterprise applications, databases, and integrated systems.</p> </li> <li> <p>Write and optimize complex SQL queries, primarily using PostgreSQL, to extract, analyze, and validate data.</p> </li> <li> <p>Use Splunk to investigate application logs, identify anomalies, troubleshoot data discrepancies, and support root cause analysis.</p> </li> <li> <p>Analyze Salesforce data structures, relationships, and data flows to support business and operational requirements.</p> </li> <li> <p>Conduct data mapping, reconciliation, and validation between different systems and data sources.</p> </li> <li> <p>Investigate data quality issues, identify root causes, and recommend sustainable solutions.</p> </li> <li> <p>Collaborate with business analysts, developers, architects, and operational teams to understand requirements and resolve complex issues.</p> </li> <li> <p>Translate business needs into technical analysis and clear, actionable insights.</p> </li> <li> <p>Prepare analytical documentation, communicate findings, and present recommendations to technical and non-technical stakeholders.</p> </li> <li> <p>Proactively identify opportunities to improve data quality, operational efficiency, and existing processes.</p> </li> </ul> <h2>Required Skills & Experience</h2> <ul> <li> <p>Proven experience as a <strong>Technical Data Analyst, Data Analyst, or technically focused Business Analyst</strong> in a complex enterprise environment.</p> </li> <li> <p>Strong SQL skills, including advanced queries, joins, aggregations, and data validation.</p> </li> <li> <p>Hands-on experience with <strong>PostgreSQL</strong> or comparable relational database technologies.</p> </li> <li> <p>Practical experience using <strong>Splunk</strong> for log analysis, troubleshooting, and investigation.</p> </li> <li> <p>Experience working with <strong>Salesforce data</strong>, including understanding its data model, objects, and relationships.</p> </li> <li> <p>Strong understanding of data integration, data mapping, reconciliation, and data quality principles.</p> </li> <li> <p>Ability to investigate complex issues across multiple systems and identify dependencies.</p> </li> <li> <p>Excellent analytical, problem-solving, and critical-thinking skills.</p> </li> <li> <p>Strong communication skills and ability to explain technical findings in business terms.</p> </li> <li> <p>Experience working in Agile, cross-functional delivery environments.</p> </li> </ul> <h2>Consulting & Stakeholder Management</h2> <ul> <li> <p>Strong consulting mindset, with the ability to approach challenges from both business and technical perspectives.</p> </li> <li> <p>Confidence in engaging stakeholders, clarifying ambiguous requirements, and challenging assumptions constructively.</p> </li> <li> <p>Ability to work independently, take ownership of deliverables, and proactively drive issues toward resolution.</p> </li> <li> <p>Structured approach to problem-solving, with a focus on business value and practical outcomes.</p> </li> <li> <p>Strong stakeholder management and communication skills, including the ability to present complex information clearly.</p> </li> <li> <p>Adaptability and comfort working in dynamic environments with evolving priorities.</p> </li> </ul> <h2>Nice to Have</h2> <ul> <li> <p>Experience in banking, payments, fintech, or financial services.</p> </li> <li> <p>Knowledge of payment processing, transaction lifecycles, or merchant onboarding.</p> </li> <li> <p>Experience with Salesforce SOQL, APIs, and system integrations.</p> </li> <li> <p>Understanding of ETL/ELT processes and data pipelines.</p> </li> <li> <p>Experience with incident investigation, production support, or root cause analysis.</p> </li> <li> <p>Familiarity with Jira, Confluence, and Agile delivery methodologies.</p> </li> &lt

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