To be responsible for increasing revenue and market share in Germany through the SANS product portfolio. Managing existing key Enterprise and/or (semi-) Government accounts, as well as identifying and pursuing and securing new critical Enterprise and/or (semi-)Government contracts in accordance with the SANS brand, values, and mission statement. Client Relationship Management • Responsible for the management and growth of existing selected Tier 1 customers. • Operate as a point of contact for assigned accounts. • To be responsible for customer success and satisfaction, ensuring a first-class customer experience. • Conduct effective, regular Customer Account Reviews with assigned Tier 1 customers. • Proactively network across Enterprise and/or (semi-)Government sectors, attending industry specific events when required. Business Development • To fully understand the SANS portfolio to generate quality opportunities and to be able to differentiate our offerings against those of our competitors. • To follow and understand the latest trends and developments in the Cyber Security industry. • To effectively articulate the SANS business strategy & that of the wider SANS brand. • To increase year on year revenue across Tier 1 account base in line with agreed targets. • Responsible for forecasting sales on a monthly basis in line with business CRM processes. • Represents SANS, translating Cyber Security industry developments into customer driven solutions. Sales Administration & Process • To monitor payment of customer invoices ensuring outstanding invoices and debts are settled in a timely manner. • Support marketing campaigns and SANS events to help deliver revenue growth targets. • To successfully develop and drive sales plans, using agreed methodologies. • To embrace and adhere to agreed sales processes and procedures. Other • To manage and deliver agreed targets, KPI's and other set objectives. • To effectively manage the invoicing and aged debt process, ensuring customer invoices are paid in a timely manner. • To define and develop peer and executive relationships with the wider SANS teams. • To build and maintain the SANS brand and mission. • Carry out additional responsibilities as requested by the Management Team. • Educated to degree level or equivalent. • Significant experience working within Enterprise and/or (semi-)Government organizations, with a proven ability to develop strategic relationships, navigate public procurement frameworks, and drive revenue growth within complex environments. • Native in German (Written and verbal). • Able to deliver against agreed KPIs and targets. • Strong influencing and negotiation skills in a business environment. • Able to work well under pressure. • Excellent interpersonal and presentation skills. • Able to manage change, whilst aligning and prioritising multiple tasks. • Sales focused and commercially aware of new business opportunities. • Strong IT Skills, including experience of working with all Microsoft Office products. • Able to use social media platforms such as LinkedIn. • Proficient in managing customers using a CRM system. • Able to align and prioritise multiple client accounts whilst delivering a world class service. • Ability to use initiative and creativity to overcome customer objections. • Decisive and forward thinking, with strong vision and strategic capability. • The ability to plan and prioritise own workload and work to strict deadlines. • Ability to plan, forecast and report against sales plan and targets. • Translate customer needs into customer driven solutions. • Ability to work autonomously and as part of a team. • Ability to network and communicate at all levels both internally and externally. • Ability and desire to travel to SANS events in Europe and London.