<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">As a member of the ShipBob Team, you will...</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Grow with an Ownership Mindset</span></strong><span data-contrast="none">: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559740":276}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Collaborate with Peers and Leaders Alike: </span></strong><span data-contrast="none">At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Experience a High-Performance Culture and Clear Purpose: </span></strong><span data-contrast="none">We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":276}"> </span></span></li> </ul></div><p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none"><span class="TextRun SCXW238963427 BCX8" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW238963427 BCX8">Hiring timeline: We are actively accepting applications and conducting interviews for this position. The anticipated start date for the selected candidate is February 2027.</span></span></span></strong></span></p> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none"><span class="TextRun SCXW238963427 BCX8" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW238963427 BCX8">Location:</span></span></span></strong><span data-contrast="none"><span class="TextRun SCXW238963427 BCX8" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW238963427 BCX8"> Remote in United Kingdom</span></span></span><span class="EOP Selected SCXW238963427 BCX8" data-ccp-props="{"335551550":6,"335551620":6}"> </span></span></p> <p data-ccp-border-bottom="0px none #000000" data-ccp-padding-bottom="0px" data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Role Description:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335557856":16777215,"335572071":0,"335572072":0,"335572073":0,"335572075":0,"335572076":0,"335572077":0,"335572079":0,"335572080":0,"335572081":0,"335572083":0,"335572084":0,"335572085":0,"335572087":0,"335572088":0,"335572089":0,"469789798":"none","469789802":"none","469789806":"none","469789810":"none","469789814":"none"}"> </span></span></p> <p data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none"><span class="TextRun SCXW3515796 BCX0" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW3515796 BCX0">The Senior Merchant Success Managers (Sr MSM) have a mission to provide a world-class experience to grow and retain ShipBob’s enterprise and strategic merchants. They are constantly working to identify and understand their merchants’ unique needs and deliver exceptional value. A Sr. MSM aligns with ShipBob’s more complex middle-market merchants who are expanding into new markets, diversifying t