About Impact Justice Impact Justice advances safety, justice, and opportunity through boundary-breaking work that honors and empowers people and is changing expectations about what we can accomplish together. We imagine, build, and scale innovations, leverage research and other knowledge to connect the desire for change with informed action, and work to shift the narrative so that decision-makers and the public understand what’s at stake and what’s possible. About The Housing Lab Impact Justice's Housing Lab nurtures and invests in innovative, proven solutions to strengthen support systems for people leaving prison, reduce recidivism, and minimize housing insecurity. The Lab's flagship program, the Homecoming Project (THP), uses a shared housing model to pair people returning home from prison with welcoming community residents (hosts) who have a spare room. THP pays each host a monthly stipend to house a participant for up to six months, while every participant is paired with a Community Navigator who connects them to the resources, supports, and wraparound services needed for successful reentry. Since launching in the Bay Area in 2018, this innovative reentry housing model has housed over 250 returning individuals and now operates in Alameda County, Contra Costa County, San Francisco County, and Los Angeles County. The Housing Lab pursues two core priorities: matching formerly incarcerated people with safe, stable housing through the groundbreaking Homecoming Project in California; and, through technical assistance and training programs, helping communities across the country improve housing outcomes via shared housing — offering seed funding, expert coaching, advisor connections, follow-on funding opportunities, and consulting. Check us out here. Who You Are You are an experienced people manager and operator who knows how to run a team. You have led multi-role, direct-service teams—ideally across more than one site—and you are energized by the work of setting clear expectations, coaching staff, building systems that make delivery consistent, and keeping a growing program organized and on track. You have an ethos of social justice, racial justice, community, and mutuality. You have a strong commitment to ending the criminalization of Black, Indigenous, Latine, and other people of color, financially disenfranchised people, and other marginalized groups. You have an orientation and belief that criminal justice involvement should not be an impediment to housing, employment, wellness, and personal growth opportunities. This position serves as second-in-command to the Director, implementing program strategy and running the team's day-to-day operations. While the Director holds primary responsibility for external partnerships, fundraising, and expansion strategy, you will own the day-to-day: supervising staff, managing projects and work plans, leading internal communications, and using data and feedback to assess and improve the program. You will also know the program well enough to step in for the Director when needed. You are organized, steady, and clear. You can translate a strategy into a work plan and a work plan into weekly priorities for each person on the team. You give direct, actionable feedback and follow through on what you commit to. You are comfortable with data and expect it to tell you something. You can hold both the details and the bigger picture, and you know how to move a team through change without losing people along the way. You have highly developed interpersonal skills and relate easily to a wide range of people, including individuals impacted by the criminal legal system, community hosts, criminal legal system staff and officials, and colleagues from diverse backgrounds and life experiences. That said, we know there are great candidates who may not think they fit into what we’ve described above or who have important skills we haven’t thought of. If that is you, don’t hesitate to apply and tell us about yourself! We welcome all applicants, including formerly incarcerated individuals, those with family members that have been incarcerated, and persons with direct criminal or juvenile legal system experience. What You Will Do The anticipated start date for this position is early November. You will report to the Director of The Housing Lab. You will run the day-to-day operations of the THP team primarily and provide support with the TTA (Training and Technical Assistance) program as the portfolio builds over time. Your core responsibilities will be: • Team Leadership and Supervision – Directly supervise THP program staff across sites (currently 4 direct reports and 14 total team members). Set clear expectations and priorities, hold regular 1:1s, deliver timely and actionable feedback, and lead annual reviews in coordination with the Director and the People Team. Lead hiring for THP roles, serve as hiring manager, and own onboarding and 90-day reviews. Build staff capacity through coaching and clear delegation, and address performance and personnel matters promptly and in line with Impact Justice policy. • Team Culture – Create and sustain a healthy, accountable team culture. Plan and implement enrichment, engagement, and camaraderie-building opportunities so that each team member can thrive. • Program Operations and Project Management – Oversee the day-to-day operations of THP across sites, including participant intake and placement, host recruitment and retention, and navigation workflows. Support the team in the development and maintenance of work plans, timelines, and deliverable trackers; assign ownership; monitor progress; and reduce bottlenecks so that commitments to participants, hosts, and funders are met on time. Build operating plans, staffing allocations, and standard operating procedures. Run team meeting rhythms and drive follow-through. • Alignment and Execution – Partner closely with the Director to deeply understand THP's priorities, strategy, narrative, a