businessolver · Work From Home Anywhere in the U.S. · United States
<div class="content-intro"><p><span class="NormalTextRun SCXW201391583 BCX0">At Businessolver, we believe benefits should be easy for everyone. We combine intelligent technology with human </span><span class="NormalTextRun SCXW201391583 BCX0">expertise</span><span class="NormalTextRun SCXW201391583 BCX0"> to help organizations </span><span class="NormalTextRun SCXW201391583 BCX0">anticipate</span><span class="NormalTextRun SCXW201391583 BCX0"> needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve. Every role at Businessolver contributes to our mission of helping people thrive through </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW201391583 BCX0">benefits</span><span class="NormalTextRun SCXW201391583 BCX0"> experiences that are smarter, simpler, and more human.</span></p></div><p><span data-contrast="auto">The Director, Client Services is a strategic leader accountable for business outcomes, leadership effectiveness, operational performance, and client portfolio health across multiple service teams, AVP-led functions, client segments, and complex portfolios. This role provides oversight for talent planning, workforce effectiveness, risk management, service delivery health, escalation governance, and enterprise alignment. The Director drives execution through service leadership teams rather than owning day-to-day service delivery.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Strategic Business Leadership</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":480,"335559739":0}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Own business performance, client outcomes, portfolio health, and service effectiveness across multiple teams and client segments.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Set direction for retention, service quality, financial performance, workforce capacity, risk mitigation, and client continuity.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Lead organizational change by translating strategy into priorities, reinforcing adoption, and measuring impact.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Leadership, Talent, and Organizational Effectiveness</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":480,"335559739":0}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Build leadership capability through coaching, succession planning, talent reviews, and workforce planning.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Create accountability frameworks for performance, engagement, leadership consistency, and business outcomes.</span></span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Partner with HR and executive leaders on organizational effectiveness, scalability, and engagement strategies.</span></span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading