<div class="content-intro"><p><span class="NormalTextRun SCXW201391583 BCX0">At Businessolver, we believe benefits should be easy for everyone. We combine intelligent technology with human </span><span class="NormalTextRun SCXW201391583 BCX0">expertise</span><span class="NormalTextRun SCXW201391583 BCX0"> to help organizations </span><span class="NormalTextRun SCXW201391583 BCX0">anticipate</span><span class="NormalTextRun SCXW201391583 BCX0"> needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve. Every role at Businessolver contributes to our mission of helping people thrive through </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW201391583 BCX0">benefits</span><span class="NormalTextRun SCXW201391583 BCX0"> experiences that are smarter, simpler, and more human.</span></p></div><p><strong><em>Right Pay. Right Company. Right at Home!</em></strong></p> <ul> <li><strong><em>100% Remote - </em></strong><em>Work & Train from Your Home</em></li> <li><em>Available 8 hour shifts are Monday - Friday, between 10 AM - 7:00 PM CST</em></li> <li><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Start Date: December 7th</span></em></li> <li><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Pay: $20/hour</span></em></li> </ul> <p><em>We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is an inbound call center environment with operating hours from Monday - Friday, 7 AM - 7 PM CST.<strong> This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.</strong></em></p> <p><strong>The Details:</strong></p> <ul> <li>Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner</li> <li>Respond accurately and thoroughly to caller inquiries and document call detail accordingly</li> <li>Must be a resourceful and creative problem solver who can work with members of the team to find solutions</li> <li>Ensure compliance in all areas of processing, completing all transactions timely and accurately</li> <li>Take accountability for entire process from receipt of work to resolution</li> <li>Work under general supervision following established procedures<strong> </strong></li> </ul> <p><strong>What You Need to Make the Cut:</strong></p> <ul> <li><strong>Prior benefit administration, insurance brokerage or insurance provider experience is preferred but not required</strong></li> <li><strong>Service Center and/or Customer Service Experience is Required</strong></li> <li>Strong customer-centric mindset</li> <li>Must be comfortable with technology – we are a technology company!</li> <li>Competitive, team player who strives for excellence</li> <li>Strong interpersonal skills to find success in every opportunity</li> <li>Exceptional phone etiquette and communication skills</li> </ul> <p><strong>We Require that You Have:</strong></p> <ul> <li><strong><em>Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)</em></strong></li> <li><strong><em>Ethernet Cable Connection Highly Recommended</em></strong></li> </ul> <p><strong>Training:</strong></p> <ul> <li>Businessolver will provide a comprehensive training program prior to “going live” - this includes virtual classroom training, self-guided e-learning and job shadowing</li> <li>All training sessions are mandatory & will be completed from the convenience of your home office</li> <li>Initial Training Schedule: <ul> <li>First week: Monday - Friday, 9 AM - 6 PM CST </li> <li>Remaining Five weeks: Monday - Friday, 8 AM - 5 PM CST </li> </ul> </li> </ul> <div><strong>PLEASE NOTE:</strong> Planned time off may be restricted during our peak Annual Enrollment period (<strong>October through December</strong>). Availability during this timeframe is an essential requirement of the role. Member Advocates will have Christmas Day & New Year's Day off, with an early release at 2 PM CST on Christmas Eve. Monday, December 18th - Thursday, December 31st will be regular training/working hours & attendance is mandatory.</div> <p> </p><div class="content-conclusion"><p><span data-contrast="auto">Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">Dear Applicant.</span> <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"&g