Primary Care - Practice Manager

convenientmd · Portsmouth, New Hampshire, United States · Portsmouth, New Hampshire, United States

<div class="content-intro">At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. </div>The Opportunity  We are opening a newly expanded Primary Care clinic in Portsmouth, New Hampshire and are looking for a Practice Manager to join the team! As a Practice Manager at one of our Advanced Primary Care location, you will play a pivotal role in the day-to-day operational efficiency of the clinic while contributing to its long-term strategic goals. The ideal candidate will possess a strong background in healthcare administration, financial management, and team leadership.   This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong people-manager, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply!    Your Impact   <ul> <li>Operational Management:  </li> <ul> <li>Oversee and optimize daily clinic operations to ensure efficient and effective patient care.  </li> <li>Efficiently manage and lead the scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.  </li> <li>Collaborate with healthcare providers and support staff to maintain a high standard of patient service.  </li> <li>Enforce clinic policies and procedures to ensure compliance with regulatory standards.  </li> <li>Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.  </li> <li>Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.  </li> <li>Monitor clinic financial performance and coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget. </li> <li>Promote responsible stewardship of organizational resources through data-drive decision making and process improvement. </li> </ul> <li>Team Leadership:  </li> <ul> <li>Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.  </li> <li>Conduct performance evaluations and provide ongoing feedback to enhance staff development.  </li> <li>Foster teamwork and effective communication among all clinic team members.</li> </ul> <li>Strategic Planning:  </li> <ul> <li>Collaborate with the Regional Leadership team to achieve key financial, quality and operational performance metrics that support sustainable clinic growth.</li> <li>Support practice initiatives focused on improving patient attribution, access, retention and long-term value-based care performance.</li> <li>Analyze market trends and competitive landscape to identify growth opportunities.  </li> <li>Implement strategies to enhance the clinic's market presence and community engagement.</li> </ul> <li>Quality Assurance:</li> <ul> <li>Lead population health initiatives focused on preventive care, chronic disease management, care gap closure and improving quality performance measures.</li> <li>Monitor value based care performance metrics and collaborate with providers and clinical teams to improve patient outcomes, patient engagement and overall quality score.</li> <li>Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.</li> <li>Implement quality improvement initiatives to enhance patient outcomes and satisfaction. </li> </ul> <li>Communication and Collaboration:  </li> <ul> <li>Partner with your leadership team along with corporate resources to ensure effective communication and goal alignment.</li> <li>Partner with providers, care teams and corporate stakeholders to advance population health strategies and achieve organization al quality and financial objectives.</li> <li>Partner closely with the Urgent Care Practice Manager to foster a collaborative, one-team culture across our co-located Urgent Care and Advanced Primary Care practices, ensuring seamless operations, strong cross-functional teamwork, and an exceptional patient experience.&

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