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Practice Liaison

divergehealth · Carbondale, IL · Illinois
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<div class="content-intro"><p class="MsoNormal" style="margin-bottom: 12.0pt; line-height: normal;"><span style="font-size: 12pt;"><em data-olk-copy-source="MessageBody">At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.  </em></span></p></div><p><strong><em><span data-contrast="auto">We are looking for a Practice Liaison to join our growing team!</span></em></strong><span data-contrast="auto"> A key role in our market operations team, the Practice Liaison will be accountable for ensuring that participating practices can continually access, and have a clear understanding of how to utilize, Diverge Health’s technology and care solutions. We are looking for someone who has excellent communication skills, and the ability to communicate with providers, payers, and non-clinical care teams.  </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">What you’ll do</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Practice Liaison serves as the primary point of contact between Diverge Health and our partnered practices. This person will partner with cross-functional stakeholders such as Network Development and Local Care teams to establish relationships with practices and then maintain regular communication between the practice and the Care Team regarding patient care plans. The Practice Liaison is expected to support the practice with ongoing workflow development, monitoring, and implementation as it relates to operational initiatives that will improve practice performance in the areas of panel management, quality (including gap closure, pre-visit planning, and post-visit documentation), risk adjustment (in applicable markets), and high-risk patient engagement. The Practice Liaison also delivers and/or facilitates regular training related to these areas and other aspects of value-based care.  </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Key areas you’ll add value</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Jointly with Network Development Representatives, establish relationships with practices following initial network contracting. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":360}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Lead the new practice onboarding process, including development of the onboarding plan, scheduling and delivering trainings, and arranging practice access to Diverge Health technology solutions. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":360}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Provide education and training to clinicians and staff on value-based care, Diverge Health’s incentive plan, and best practices in quality and risk adjustment (Medicaid and other lines of business as applicable). </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":360}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Facilitate presentation and discussion of performance scorecards, claims data, and gap reports, translating insights into clear, actionable steps. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":360}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":3

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