<div class="content-intro"><p><strong>About Us</strong></p> <p>Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!</p></div><p><strong>Job Summary:</strong></p> <p><span class="TextRun SCXW50406942 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW50406942 BCX8">The Care-Coordination Team Lead </span><span class="NormalTextRun SCXW50406942 BCX8">is responsible for</span><span class="NormalTextRun SCXW50406942 BCX8"> ensuring the delivery of high-quality healthcare by owning end-to-end referral operations for Ennoble Care's partnership with a national home health provider. At launch, this is a hands-on operational role with direct responsibility for intake: the Team Lead personally performs all intake activities for partnership referrals — working the referral intake queue daily, verifying that referral data is complete, performing insurance verification, assigning providers, and advancing patients through the intake pipeline — in addition to coordinating outbound referrals and serving as a primary point of contact for partner communication. As the partnership scales, the Team Lead will build and lead a team of Care Coordinators supporting partnership markets, communicate company goals, safety practices, and deadlines to the team, motivate team members and assess their performance, and keep management updated on team performance.</span></span><span class="EOP Selected SCXW50406942 BCX8" data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="none"><strong>Responsibilities</strong>:</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"> <p><span data-contrast="auto">Referral intake & processing:</span><span data-ccp-props="{"335559739":120}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own the home health partnership referral processing queue end to end, serving as the dedicated owner for all inbound partnership referrals</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Work the shared care coordination platform's intake queue daily: confirm all referral data is present and complete, perform insurance verification, create the patient chart in the EMR, assign a provider where needed, and advance each patient through pipeline stages with documented reasons for any patient who does not proceed</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Manage the dedicated partnership inbox, resolving missing-information questions, insurance questions, and duplicate referrals</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Acknowledge every referral received and monitor form submissions daily</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Maintain the referral log, ensuring no referral is lost</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><span data-contrast="auto">Outbound referral coordination:</span><span data-ccp-props="{"335559739":120}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}"