Nod CareersAuto-apply free

End User Support Technician

familyoffice · New York · New York, New York, United States
Auto-apply to this job with Nod →
<div class="content-intro"><div style="width: 100%; height: 120px;"><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://sfm2.wpenginepowered.com/wp-content/uploads/2025/03/SOROS.png" alt="" width="439"></div></div><p><strong><span data-contrast="auto">Company Overview</span></strong><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><span data-contrast="auto">Soros Fund Management LLC (SFM) is a global asset manager and family office founded by George Soros in 1970. With $28 billion in assets under management (AUM), SFM serves as the principal asset manager for the Open Society Foundations, one of the world’s largest charitable foundations dedicated to advancing justice, human rights, and democracy. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Distinct from other investment platforms, SFM thrives on agility, acting decisively when conviction is high and exercising patience when it’s not. With permanent capital, a select group of major clients, and an unconstrained mandate, we invest opportunistically with a long-term view in a wide range of strategies and asset classes, including public and private equity and credit, fixed income, foreign exchange, and alternative assets. Our teams operate with autonomy, while cross-team collaboration strengthens our conviction and empowers us to capitalize on market dislocations.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">At SFM, we foster an ownership mindset, encouraging professionals to challenge the status quo, innovate, and take initiative. We prioritize development, enabling team members to push beyond their roles, voice bold ideas, and contribute to our long-term success. This culture of continuous growth and constructive debate fuels innovation and drives efficiencies.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Our impact is measured by both the returns we generate and the values we uphold, from environmental stewardship to social responsibility. Operating as a unified team across geographies and mandates, we remain committed to our mission, ensuring a meaningful, lasting impact. </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Headquartered in New York City with offices in Greenwich, Garden City, London, and Dublin, SFM employs 200 professionals.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Team Overview</span></span></strong><span data-ccp-props="{"134245418":true,"335551550":6,"335551620":6,"335559739":60,"469777462":[302,533,749,1152,1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360,10080,10800],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p> <p><span data-contrast="auto">The End User Support (EUS) team provides 24x7 support globally and has a total of 4 support staff, New York City (2), Greenwich (1), and London (1) and report to the End User Support manager.</span><span data-ccp-props="{"335551550":6,"335551620":6}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Job</span><span data-ccp-parastyle="heading 2"> Overview</span></span></strong><span data-ccp-props="{"134245418":true,"335551550":6,"335551620":6,"335559739":60,"469777462":[302,533,749,1152,1440,2160,2880,3600,4320,5040,5760,6480,7200,7920,8640,9360,10080,10800],"469777927":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],"469777928":[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[469777841,"Times New Roman",469777844,"Times New Roman",469769226,"Times New Roman",268442635,"24",469777842,"Times New Roman",469777843,"Times New Roman",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",134233118,"true",134233117,"true",469778324,"Normal"]}"> As part of the EUS team at SFM, the End User Support Technician </span><span data-ccp-parastyle="paragraph">is responsible for</span><span data-ccp-parastyle="paragraph"> directly supporting users in the NYC office, as well as indirectly supporting the offices across the globe. The End User Support Technician will work closely with the Systems, Cloud, Desktop Engineering, and Cyber Security teams in </span><span data-ccp-parastyle="paragraph">assisting</span><span data-ccp-parastyle="paragraph"> to troubleshoot and en</span><span data-ccp-parastyle="paragraph">sure end use</span><span data-ccp-parastyle="paragraph">r system and application reliability but also rolling out both desktop and other infras</span><span data-ccp-parastyle="paragraph">tructur</span><span data-ccp-parastyle="paragraph">e projects. The role requires quick thinking and excellent troubleshooting skills to be coupled with the ability to provide a consistently high level of customer service, against a well-established and diverse suite of technology consisting of the full Microsoft stack, various cloud and SaaS solutions, and a variety of management and administration tools.</span>&lt

Let Nod apply for you →

More jobs at familyoffice

Tech – Quant Strategist (Derivatives) — familyofficeEquity Quantitative Strategist — familyofficeOperational Risk Manager — familyofficePrincipal Risk Systems Engineer — familyofficeResearch Analyst — familyofficeSenior Pricing & Valuations Analyst — familyoffice