Roles & Responsibilities • Serve as a trusted advisor to clients, providing guidance on team effectiveness, organizational design, employee relations, and people decisions. • Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential program migration and feedback loops • Create lightweight systems and processes to implement across our client base to improve consistency while preserving speed and flexibility. • Partner with leadership on headcount planning, organizational structure, and evolving team needs. Qualifications • 7+ years of experience building People programs in an early stage, high growth environment or consulting role where adaptability and execution mattered as much as expertise. • Experience in SaaS, AI, healthcare tech and/or hardware tech industry • A builder's mindset. You enjoy creating systems from scratch and improving them as the organization evolves. • Strong HR business partnering skills and the ability to translate business goals into practical people strategies. • Sound judgment when navigating sensitive employee situations, balancing empathy with accountability. • Comfort operating in ambiguity and making progress without waiting for perfect information. • A practical approach to People Operations that focuses on outcomes rather than process for process's sake. • Familiarity with modern AI tools and a curiosity about how technology can improve internal workflows is a plus. Employment Detail • Full-time, 40+ hours/week position with flexible PTO • Remote role - must be based in the U.S.; crisp and professional work-from-home setup is required • Competitive compensation via base salary + quarterly revenue share • Full professional fluency in English is required