• Carry out import and export activities which include but not limited to preparation and issuance of shipping documentations, logistics coordination and arrangement as well as carry out necessary follow-up. • Perform order processing and analysis in accordance with company’s internal rules on shipment planning and inventory control. • Support customers in terms of providing information related to products availability, shipment schedule, price and other sales processing information. • Create sales orders, outbound delivery, shipment and invoices in SAP. Check and ensure there are no tax errors and other sales orders errors such as incorrect price, products, etc. • Receive and register customer complaints and forward them to the relevant departments. • Ensure SAP is up to date with the latest order information such as shipping, arrival dates, etc., which can be monitored through reports generated by SAP. • Timely process and check the department expenses related to logistics service providers such as couriers, dispatchers, terminals, transport companies, etc. • Provide necessary logistical support such as receipt of material and service notes, entry of SAP stock and submission of invoices to the finance department. • Participate in continuous improvement programs and identify potential improvement in processes and activities. • Ensure proper documentation of work processes. Requirements • Minimum GCE ‘O’ level and above. • Minimum 3 to 4 years of experience in preparing full set of export shipping documents. • Minimum 1 to 2 years of experience in handling LC shipments. • Proficient in SAP (SD module) and Microsoft Excel • Meticulous and responsible, take initiative and has positive attitude. Benefits • Private Health Insurance • Training & Development • Performance Bonus