Kirby Kia of Ventura is seeking an experienced, customer-focused Automotive Service Advisor. This opportunity is suited to a seasoned advisor who can manage a busy service drive, explain repair recommendations clearly, and build lasting customer relationships. Key Responsibilities • Serve as the primary contact between customers and the service department. • Listen to vehicle concerns and document accurate repair orders. • Explain recommended maintenance, repairs, estimates, and completion timelines. • Obtain customer approval before authorizing additional work. • Coordinate with technicians and parts staff to monitor repair progress. • Verify warranty or service-contract coverage and obtain applicable authorizations. • Keep customers informed about changes in cost, timing, and vehicle status. • Review completed work and final invoices with customers. • Maintain accurate records and follow dealership procedures. Requirements Qualifications • Previous automotive dealership service advisor experience. • Strong customer service, communication, and organizational skills. • Ability to manage multiple repair orders in a fast-paced environment. • Working knowledge of automotive maintenance and repair terminology. • Experience preparing estimates and explaining repair recommendations. • Familiarity with dealership management systems and warranty processes preferred. • Kia or Hyundai dealership experience is a plus. Benefits Compensation & Benefits • Compensation: Annual earnings range of $50,000–$100,000, depending on experience and dealership approval. • Benefits: Benefits package and eligibility details will be discussed during the interview. • Schedule: Specific work hours and Saturday requirements will be discussed during the interview.