Egypt Education Platform is excited to announce an opening for a Front of House Representative at GEMS British International School Al Rehab. This role is ideal for a professional, friendly, and customer-focused individual who will serve as the first point of contact for students, parents, visitors, and staff, ensuring a welcoming and efficient front office experience. Key Responsibilities: • Welcome and assist parents, visitors, students, and staff professionally and courteously. • Manage the school's reception area and ensure a positive first impression for all visitors. • Answer, screen, and direct incoming phone calls and email inquiries. • Handle visitor registration and ensure safeguarding and security procedures are followed. • Provide accurate information regarding school services, policies, and procedures. • Coordinate appointments, meetings, and courier deliveries. • Maintain reception records and assist with administrative tasks as required. • Collaborate with internal departments to ensure smooth day-to-day operations and excellent customer service. Requirements • Bachelor's degree in Business Administration, Communications, or a related field. • Previous experience in a front desk, reception, customer service, or administrative role, preferably within a school or hospitality environment. • Excellent verbal and written communication skills in English and Arabic. • Strong interpersonal and customer service skills. • Proficiency in Microsoft Office applications. • Excellent organizational and multitasking abilities. • Professional appearance with a positive and welcoming attitude. Location: GEMS British International School Al Rehab – Cairo, Egypt Benefits Medical Insurance for self Social Insurance Transportation upon availability (Meeting Points)