The Horseshoe, Downend 🍻 Assistant Manager  Salary - £31,000 - £34,750 + Bonus (Pro Rata) Love a busy pub, thrive on a great atmosphere and enjoy being right at the heart of the action? The Horseshoe in Downend is a proper community pub with friendly service, honest prices and a loyal local following. From lively Friday nights and live sport to DJ nights, charity fundraisers and events throughout the year, there's always something happening — and we're looking for an Assistant Manager who can bring the energy, lead from the front and help make every visit a great one. This is a pro-rata opportunity offering 32–36 hours per week, with flexibility available. 🍻 What's the opportunity? The Horseshoe is a busy, wet-led pub where personality, pace and people skills really matter. With a younger crowd bringing plenty of energy on Friday and Saturday nights, we're looking for someone confident, hands-on and comfortable managing a lively atmosphere. As Assistant Manager, you'll work alongside the team on the pub floor, not from behind an office desk. You'll be visible, approachable and ready to get stuck in — whether that's serving customers, supporting the team during a busy shift or making sure everyone has a safe and enjoyable experience. You'll be responsible for: • Supporting the General Manager with the day-to-day running of the pub and stepping up in their absence. • Leading from the front, working alongside the team and setting the standard for great service. • Creating a welcoming atmosphere and building strong relationships with our regulars and local community. • Managing busy shifts confidently, particularly during lively Friday and Saturday nights. • Understanding the atmosphere, reading situations and handling challenging moments calmly and professionally. • Keeping standards high across service, cleanliness, safety and compliance. • Making the most of live sport, DJ nights and events to drive trade and create memorable experiences. • Helping organise and deliver community events and charity fundraisers, including our popular Macmillan events. • Coaching and motivating the team, helping everyone develop and perform at their best. 👊 What we're looking for We're looking for someone with personality, confidence and a genuine passion for pubs. You don't need to be the loudest person in the room, but you do need to be comfortable engaging with customers, leading a team and taking control when the pub gets busy. Ideally, you'll have: • Previous experience in a hospitality supervisory or management role. • Confidence working in a busy, wet-led pub, bar or similar environment. • A hands-on approach — you're happiest out on the floor, working alongside your team. • Strong people skills and the ability to communicate with a wide range of customers. • The confidence to manage lively environments and deal with situations calmly and fairly. • A customer-first mindset and a real eye for service standards. • The ability to motivate a team, make decisions and keep things running smoothly under pressure. • A flexible approach and the ambition to develop your career with Greene King. 🎁 And there's plenty in it for you... At Greene King, we're passionate about helping our people grow and build careers they're proud of. You'll have access to: • Career development opportunities across our family of brands. • Training and development at every level, including apprenticeships. • 33% employee discount and 15% for loved ones across our brands. • 50% employee discount and 25% for loved ones at Greene King Inns. • A free Employee Assistance Programme. • Enhanced family-friendly policies. • Menopause Friendly Employer support. • Refer a Friend scheme — earn up to £1,500. • Wagestream to help you manage your money. • Retail discounts, including savings with Superdrug and Three Mobile. ❤️ Make your mark at The Horseshoe Greene King is the country's leading pub company and brewer. With over 220 years of history and a 39,000-strong team, we're on a mission to pour happiness into lives and become the pride of great British hospitality. If you're someone who loves the buzz of a busy pub, enjoys being hands-on and wants to make a real difference to both the team and the local community, we'd love to hear from you. Bring your energy. Lead from the front. Make The Horseshoe yours.