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Sr. Product Manager (m/w/x)

grover · Berlin HQ · Berlin HQ
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<div class="content-intro"><h2 style="color: #fe1251;">About Grover</h2> <p>Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste.</p></div><p>To continue this incredible adventure, we are currently looking for a <strong>Senior Product Manager </strong>to join our talented <strong>Commercial </strong>team, <strong>full-time (40 hours/week) and a minimum 3 days per week (Tuesday-Thursday) at our Berlin HQ.</strong></p> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>In this role, you will report to and work closely with the Principal PM for Circular Supply Chain, who owns the procurement, fulfillment, return, grading, channeling, repair and resale. Grover's economics are not defined by a single transaction. They are defined by how many times the same physical device earns for us. If a device only earns once, our plan does not hold. If it earns two or three times, it does. This works only when we have a spine that holds a record of every asset we own that we can actually trust. Where it is, what condition it is in, which contract it sits on, what it is worth and what happened to it last. Today that record is spread across multiple systems including warehousing, third-party logistics providers, and a set of legacy systems that each hold part of the truth.You will own that record, and the systems that maintain it. This is the Asset Lifecycle Management platform: the asset registry, the reconciliation, the return-to-rentable loop, and the monitoring and tooling that keeps it honest at scale.</p> <p><strong> 🎯 What you will contribute:</strong></p> </div> </div> </div> </div> <ul> <li><strong>Own the asset registry and the lifecycle it records</strong>: Bring the asset lifecycle onto a single source of truth. Define the asset state model, the events that move an asset between states, and the contracts between the systems that emit them. </li> <li><strong>Stock Availability:</strong> E2E device lifecycle handling via different sources of truth within Grover eco-system breaks in several places and each break is stock we own but cannot sell. You will close the gaps and ensure we show the stock available to end customers when we hold them in our warehouses.</li> <li><strong>Internal tooling to support asset operations: </strong>Proactive alerts, monitoring and internal tooling; so that the exceptions like - a lost device, a quarantined unit, a stuck reservation, a unit that never came back - are detected and resolved by a system rather than a spreadsheet. Your job is to keep turning manual, human-in-the-loop operations into automated, rule-based services.</li> <li><strong>Own the finance and procurement interfaces: </strong>Asset cost, net book value, capitalisation and depreciation flow between the asset platform and the general ledger. You will specify what the asset platform needs from finance systems and hold a clean interface, rather than letting business logic leak across the boundary.</li> <li><strong>Be the API-as-a-product owner for the warehouse and logistics integrations: </strong>Operational Logistics owns the commercial relationship with our partners. You own the technical integration, the data contracts and the systems logic that executes our business needs inside their four walls - including, over time, the WMS integration for our own warehouse.</li> <li><strong>Vendor Management:</strong> Parts of this landscape are delivered with an external implementation partner. You will own the requirements, the acceptance criteria and the testing that decide whether what they delivered is what we asked for.</li> </ul> <p><strong>🤝 What you bring:</strong></p> <ul> <li><strong data-path-to-node="1,0,0" data-index-in-node="0">System-of-record migration track record: </strong>You have run a system-of-record migration: You have moved a business off a system that held the truth about something valuable, onto one that holds it better, while the business kept running. You know what dual-running, cutover, backfill and reconciliation actually cost.</li> <li><strong>Domain fluency: </strong>You are fluent in a relevant domain. Supply chain, reverse logistics, e-commerce fulfilment, re-commerce, rental or asset finance. You understand that a physical asset behaves differently from a row in a database, and that the difference is where the bugs live. (A plus if you have experience in rental, leasing, subscription or circular business, where the same asset is sold more than once.) </li> <li><strong data-path-to-node="1,7,0" data-index-in-node="0">Self-sufficient, AI-augmented data skills: </strong>You are self-sufficient with data. In the world of AI, you use AI tolling as your partner in driving data, reports and analytics and very much cater as an analyst to guide yourself and take informed decisions backed up by data.</li> <li><strong data-path-to-node="1,5,0" data-index-in-node="0">Automated operations & configurable decisioning: </strong>You have shipped rules or decisioning products that the business operates. Not a rules engine that only engineering can change. Something an operations or commercial team configures, wit

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