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Deployment Strategist

clera · Berlin
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About the Role Own customer deployments for an AI-enabled procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn sourcing and category-management needs into practical workflows and product feedback that improves the platform across customers. What You'll Do • Lead end-to-end customer deployments with engineering, from pilot through full organizational rollout. • Run discovery workshops and deep-dive sessions to understand procurement processes and translate customer expectations into actionable technical requirements. • Design category-management and sourcing workflows, distinguishing reusable platform capabilities from account-specific needs. • Bring customer behavior and feedback to engineering as clear product input. • Partner with procurement leaders, category managers, and executives on long-term rollout plans. • Create onboarding playbooks, training materials, and best practices that support adoption across multiple customers. • Travel to customer sites as needed. What We're Looking For • At least three years of hands-on customer-facing experience working with both end users and senior executives. • Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant. • Experience designing sourcing and category-management workflows, leading customer workshops, and translating needs into technical requirements. • Background owning customer deployments and creating onboarding and adoption materials across multiple customers. • Ability to turn customer feedback into product requirements for engineering teams and navigate ambiguity with strong relationship-building skills. • Fluency in German and English; experience working with DACH-based organizations or customers is beneficial. Compensation & Benefits Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available. Location On-site in Berlin, Germany, with some customer travel.

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