Sales Assistant (Remote) – CRM, Scheduling & Sales Operations Support Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (Aligned with Sales Team Schedules) About the Role At Pavago, one of our clients is hiring a Sales Assistant to support a fast-paced sales team by keeping operations organized, accurate, and moving forward. This is an execution-focused role—not a sales position. You’ll play a critical role in supporting the sales process through CRM management, scheduling, proposal preparation, reporting, and cross-functional coordination. Your work will help sales representatives stay focused on building relationships and closing deals while ensuring nothing falls through the cracks. If you’re highly organized, detail-oriented, and enjoy supporting high-performing teams behind the scenes, this role is built for you. What You’ll Own CRM Management (Core Focus) • Maintain clean and accurate CRM data across platforms such as: • Salesforce • HubSpot • Zoho CRM • Pipedrive • Update leads, contacts, opportunities, and account records daily. • Remove duplicate records and correct incomplete or inaccurate information. • Ensure pipeline data remains current and reliable for reporting and forecasting. Scheduling & Sales Coordination • Schedule discovery calls, demos, meetings, and follow-ups across multiple time zones. • Coordinate calendars using: • Google Calendar • Microsoft Outlook • Calendly • Ensure sales representatives are fully prepared before every meeting. • Coordinate internal meetings, reminders, and follow-up activities. Proposal & Sales Documentation • Prepare, format, and proofread: • Sales proposals • Quotes • Presentations • Support RFP and RFI responses using existing templates. • Create polished client-facing materials using: • Google Slides • Microsoft PowerPoint • Canva Reporting & Sales Operations • Generate weekly and monthly reports covering: • Pipeline activity • Sales performance • Conversion metrics • Key sales KPIs • Maintain dashboards that provide leadership with accurate sales visibility. • Ensure reporting is delivered accurately and on schedule. Communication & Follow-Up • Draft professional follow-up emails after meetings. • Send reminders, thank-you emails, and next-step communications. • Assist with inbound lead routing and initial customer responses. • Help maintain timely communication throughout the sales process. Cross-Functional Coordination • Collaborate with: • Marketing • Finance • Operations • Track internal handoffs to ensure deals continue moving forward. • Coordinate documentation, approvals, and operational requests across departments. What Success Looks Like • CRM records remain clean, accurate, and organized. • Meetings are scheduled efficiently without conflicts. • Sales representatives are fully prepared for client conversations. • Reports are accurate and delivered on time. • Proposals, follow-ups, and internal coordination happen without delays. What Makes You a Strong Fit • Highly organized with exceptional attention to detail. • Strong written communicator with professional email etiquette. • Proactive and solution-oriented. • Comfortable managing multiple priorities simultaneously. • Enjoy supporting teams and improving operational efficiency. Required Experience & Skills Experience • 1–2 years of experience in: • Sales Support • Administrative Support • Operations Coordination • Sales Administration Core Skills • Hands-on experience with at least one CRM platform. • Strong scheduling and calendar management experience. • Proficiency with: • Google Workspace or Microsoft Office • Excellent written English communication skills. • Strong organizational and time management abilities. Nice-to-Have • Experience preparing proposals or sales presentations. • Familiarity with SDR or BDR sales workflows. • Experience supporting: • B2B SaaS companies • Marketing agencies • Professional services firms • Basic reporting skills using Excel, dashboards, or pivot tables. What a Typical Day Looks Like • Update CRM records and maintain pipeline accuracy. • Schedule meetings and coordinate executive calendars. • Prepare proposals, presentations, and sales documents. • Generate reports for sales leadership. • Send follow-up emails and manage communication workflows. • Coordinate with internal teams to keep opportunities progressing. In short: You’ll keep the sales organization running efficiently by ensuring systems stay organized, communication remains timely, and sales teams have everything they need to succeed. Key Metrics for Success (KPIs) • CRM accuracy and data hygiene. • On-time meeting scheduling and coordination. • Error-free proposals and sales documentation. • Reporting accuracy and timeliness. • Sales team satisfaction with operational support. Why Join Us? • Play a critical role supporting revenue-generating teams. • High visibility with sales leadership and cross-functional teams. • Structured, fast-paced remote work environment. • Opportunity to strengthen sales operations and business processes. • Career growth opportunities into: • Sales Operations • Revenue Operations • Account Management • Sales Enablement Interview Process • Initial Recruiter Screening • Spark Hire Intro Video (3–5 minutes) • Video Interview with Pavago Recruiter • Practical Task (CRM Cleanup & Proposal Draft) • Client Interview • Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the next step in our hiring process and can be completed whenever it’s convenient for you. Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting sales teams, and explain how you’ve helped improve organization, CRM accuracy, and operational efficiency. Your video will be reviewed by the hiring team before moving to the next stage, helping strea