Sales Development Representative (SDR) – Remote Outbound Sales | Cold Calling | Lead Qualification | CRM | U.S. Business Hours (CST) Position Type: Full-Time, Remote Location: Remote (Open to LATAM & Global Candidates) Working Hours: U.S. Business Hours (CST) About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to generate qualified sales opportunities through high-volume outbound prospecting and lead qualification. This is a fast-paced, phone-first sales role where you’ll engage prospects through calls, email, and text messaging, identify qualified opportunities, and help build a healthy sales pipeline. Success in this role comes from persistence, strong communication skills, and the ability to consistently achieve outreach goals. If you’re coachable, goal-driven, and looking to build a successful career in sales, this is an excellent opportunity to grow. What You’ll Own Outbound Prospecting • Conduct high-volume outbound outreach via phone, email, and text messaging. • Identify and engage prospective candidates and leads across assigned campaigns. • Build rapport quickly and maintain professional conversations. • Follow structured outreach cadences and prospecting workflows. • Consistently achieve daily outreach activity goals. Lead Qualification • Qualify prospects based on predefined campaign criteria. • Conduct discovery conversations to assess fit and interest. • Gather relevant information and determine next steps. • Advance qualified prospects through the sales pipeline. • Deliver a professional and positive prospect experience. Inbound Lead Follow-Up • Respond promptly to inbound leads generated through job postings and marketing efforts. • Conduct qualification conversations and identify next steps. • Maintain ongoing communication until a clear outcome is reached. • Ensure timely and consistent follow-up. CRM & Pipeline Management • Maintain accurate records of prospect interactions. • Log calls, emails, texts, and follow-up activities in the CRM. • Keep pipeline stages updated and organized. • Support reporting through accurate activity tracking. • Maintain clean and reliable CRM data. Team Collaboration • Coordinate qualified lead handoffs to recruiting teams or sales leadership. • Share prospect insights and relevant information with internal stakeholders. • Participate in coaching sessions, training, and team meetings. • Collaborate with leadership to improve outreach performance. Performance & Target Achievement • Meet daily and weekly outbound activity targets. • Achieve lead qualification and conversion goals. • Follow established sales processes and messaging. • Continuously improve outreach techniques and communication skills. • Maintain consistent performance in a metrics-driven environment. Requirements Must-Have Qualifications Experience & Skills • Strong spoken and written English communication skills. • Confident, persuasive, and professional communication style. • Comfortable making high-volume outbound calls. • Excellent interpersonal and relationship-building abilities. • Strong organizational and time-management skills. • Ability to manage multiple conversations and follow-ups simultaneously. • Comfortable following structured sales processes and scripts. • Reliable internet connection and professional remote workspace. • Availability during U.S. Central Standard Time business hours. Nice-to-Have • Previous experience as: • Sales Development Representative (SDR) • Business Development Representative (BDR) • Outbound Sales Representative • Cold Caller • Recruiter • Lead Generation Specialist • Experience using CRM or Applicant Tracking Systems (ATS). • Experience supporting U.S.-based clients or companies. • Experience in commission-based or performance-driven sales environments. • Familiarity with pipeline management and sales metrics. • Proven success meeting outreach and conversion targets. Tools & Technologies • Google Workspace (Gmail, Sheets, Drive) • Slack • CRM / Lead Management Software • Phone & Dialer Systems • Email Outreach Platforms What Makes You a Strong Fit • High-energy and enthusiastic communicator. • Comfortable initiating conversations with new people. • Resilient and confident when handling rejection. • Goal-oriented and motivated by performance. • Organized with strong follow-up discipline. • Coachable and eager to learn. • Accountable with a strong work ethic. • Positive, collaborative team player. • Thrives in fast-paced, metrics-driven environments. What a Typical Day Looks Like • Review assigned leads and daily outreach goals. • Make outbound calls to prospective candidates and leads. • Send follow-up emails and text messages. • Conduct qualification conversations. • Update CRM records and activity logs. • Follow structured outreach cadences. • Coordinate qualified lead handoffs. • Track progress toward daily and weekly KPIs. • Participate in coaching sessions and team meetings. In short: You generate qualified opportunities through consistent outreach, effective communication, and disciplined follow-up. Key Metrics for Success (KPIs) • Daily outbound call volume • Daily outreach activity completion • Lead qualification rate • Contact-to-conversation conversion rate • Qualified leads generated • Follow-up completion rate • CRM accuracy and activity tracking • Weekly and monthly performance target achievement • Overall contribution to pipeline growth Why This Role Stands Out • Fully remote work environment. • Structured training and ongoing coaching. • Exposure to multiple industries and sales campaigns. • Modern sales tools and technology stack. • Performance-driven culture with clear growth opportunities. • Career progression into: • Senior SDR • Account Executive • Sales Team Lead • Business Development Manager Interview Process • Initial Application Review • Spark Hire Intro Video (3–5 minutes) • Final Client Interview • Offer & Onboarding What Happens After You Apply Right after you appl