<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p> </p> <p> </p> <p><strong>WHAT YOU'LL DO</strong></p> <p> </p> <ul> <li>Act as a trusted advisor to the Sales Team and subject matter expert on all Deal Desk processes, best practices, and systems (e.g. Salesforce, DealHub, DocuSign, Conga Composer)</li> <li>Assist the Sales Team in building non-standard or complex orders</li> <li>Assist with administrative tasks including managing Salesforce for data integrity, updating accounts, editing reports, assistance with customer consumption and overage tracking</li> <li>Support the Sales Team with contract signature process</li> <li>Partner with cross-functional departments to learn business needs and help facilitate the deal process (e.g. structuring deals/contracts, approvals, and order management)</li> <li>Review deals for accurate terms, billing information and pricing to ensure that data included in contracts aligns with Braze's internal systems</li> </ul> <p> </p> <p><strong>WHAT YOU HAVE</strong></p> <p> </p> <ul> <li>You have 1-3 years of experience in a Sales Operations/Deal Desk or related role</li> <li>You are proficient in Excel and Google Sheets</li> <li>Experience with CRM systems like Salesforce.com</li> <li>You’re a team player who loves to collaborate cross-functionally and globally to support the broader team's goals</li> <li>You have exemplary written and verbal communication skills</li> <li>You have a proven ability to build strong, collaborative working relationships with internal stakeholders</li> <li>You’re an innate problem solver with an enthusiastic "roll up your sleeves" mentality</li> <li>You’re extremely organized and able to work on both long-term projects and requests that require a quick turnaround</li> </ul> <p> </p> <p><strong>Bonus points:</strong></p> <ul> <li>Prior experience working at a B2B SaaS business</li> <li>Salesforce Admin experience</li> <li>Experience working with DocuSign, Conga Composer, DealHub and/or a CPQ tool</li> </ul> <p> </p> <p> </p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p> <p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p> <p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p> <ul> <li>Competitive compensation that may include equity</li> <li>Retirement and Employee Stock Purchase Plans</li> <li>Flexible paid time off</li> <li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li> <li>Family services that include fertility benefits and equal paid parental leave</li> <li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li> <li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li> <li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li> <li>Employee Resource Groups that provide supportive communities within Braze</li> <li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li> </ul> <p><strong>ABOUT BRAZE</strong></p> <p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p