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Advertiser Success and Growth Manager (Hybrid)

opentable · New York, NY · New York, New York, United States of America
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<p>With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. </p> <p>Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.</p> <h3><strong>About the Job</strong></h3> <p>The Strategy and Growth team is seeking a Manager - Advertiser Success and Growth to execute key sales motions and support revenue expansion across restaurant and brand advertising accounts. You will manage day-to-day commercial activities, from identifying new-logo opportunities to coordinating pricing, proposals, and contract discussions. You will partner closely with cross-functional sales, account, and solution teams to facilitate smooth handoffs to execution and ensure consistent campaign performance. This position operates on a hybrid schedule, requiring 2 days per week in our NYC office.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Execute targeted prospecting and pipeline generation activities to identify and engage prospective restaurant and brand accounts.</li> <li>Assist in structuring competitive pricing, packaging, and sales proposals to advance opportunities toward closed-won status.</li> <li>Coordinate cross-functionally with account executives, growth specialists, and delivery partners to align campaign expectations and deliverables.</li> <li>Facilitate the sales-to-delivery handoff process to ensure clear team communication and project alignment post-sale.</li> <li>Monitor active campaign execution and partner with execution teams to maintain high client satisfaction and retention.</li> <li>Track key performance outputs—such as qualified pipeline, deal bookings, and account margins—to identify operational and sales improvements.</li> </ul> <h3><strong>Minimum Qualifications</strong></h3> <ul> <li>4 to 6 years of professional experience in advertising sales, account management, commercial negotiations, or client success roles.</li> <li>Demonstrated ability to prospect new business opportunities, build qualified pipeline, and support complex deal cycles.</li> <li>Experience drafting sales proposals, pricing structures, or commercial terms.</li> <li>Proven track record of collaborating effectively with internal teams across account management, sales, or operations.</li> <li>Ability to work on-site in the New York City office at least 2 days per week.</li> </ul> <h3><strong>Preferred Qualifications</strong></h3> <ul> <li>Prior experience supporting or driving sales efforts within the restaurant, food & beverage, or consumer brand spaces.</li> <li>Demonstrated ability to help increase account expansion, deal value, or campaign profitability.</li> <li>Hands-on experience with post-sale campaign management, reporting, and client performance strategy.</li> </ul> <h3><strong>Benefits and Perks</strong></h3> <ul> <li>Work from (almost) anywhere for up to 20 days per year</li> <li>Focus on mental health and well-being:</li> <ul> <li>Company-paid therapy sessions through SpringHealth</li> <li>Company-paid subscription to Headspace</li> <li>Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)</li> </ul> <li>Paid parental leave</li> <li>Generous paid vacation + time off for your birthday</li> <li>Paid volunteer time</li> <li>Focus on your career growth:</li> <ul> <li>Development Dollars</li> <li>Leadership development</li> <li>Access to thousands of on-demand e-learnings</li> </ul> <li>Travel Discounts</li> <li>Employee Resource Groups</li> <li>Free lunch 5 days per week</li> <li>Beautiful office in the Empire State Building with lots of building amenities, such as a gym,  multi-purpose room, in-building Starbucks, and more. </li> </ul> <p>The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.</p> <p>Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p> <p>There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this New York City located role is $155,000 - $161,000.00 </p> <p>We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and

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