<p id="p-rc_339b5158cfb28a7b-22" data-path-to-node="5"><span class="" data-path-to-node="5,0">We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows</span><span class="" data-path-to-node="5,2">. You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani<span class="citation-12281 citation-12282 citation-end-12282">ngful business results</span></span><span class="" data-path-to-node="5,4"><span class="citation-12279 citation-12280 citation-end-12280">.</span></span></p> <p id="p-rc_339b5158cfb28a7b-23" data-path-to-node="6"><span class="" data-path-to-node="6,0"><span class="citation-12277 citation-12278 citation-end-12278">This role is based in our Chicago office with an office-centric hybrid schedule</span></span><span class="" data-path-to-node="6,2"><span class="citation-12275 citation-12276 citation-end-12276">. The standard in-office days are Monday, Tuesday, and Thursday</span></span><span class="" data-path-to-node="6,4"><span class="citation-12273 citation-12274 citation-end-12274">. Most Asanas have the option to work from home on Wednesdays</span></span><span class="" data-path-to-node="6,6"><span class="citation-12272 citation-end-12272">. Working from home on Fridays depends on the type of work you do and the teams with which you partner</span></span><span data-path-to-node="6,8">. If you're interviewing for this role, your recruiter will share more about the in-office requirements</span><span data-path-to-node="6,10">.</span></p> <h3 data-path-to-node="7">What you’ll achieve</h3> <ul> <li id="p-rc_339b5158cfb28a7b-24" data-path-to-node="8,0,0"><span data-path-to-node="8,0,0,0">Lead structured onboarding engagements by aligning customer stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to target high-impact Asana AI opportunities</span><span data-path-to-node="8,0,0,2">.</span></li> <li data-path-to-node="8,1,0">Document and transition clear implementation plans that capture prioritized workflows, risk mitigation strategies, and next steps to ensure seamless execution and stakeholder alignment.</li> <li data-path-to-node="8,2,0">Guide customers end-to-end through process mapping, hands-on workflow configuration, and user acceptance testing to deliver production-ready workflows with embedded Asana AI capabilities.</li> <li data-path-to-node="8,3,0">Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, business stakeholders, and end users through kickoff, enablement, and launch milestones.</li> <li data-path-to-node="8,4,0">Develop deployment roadmaps and forward-looking documentation that define how customers scale Asana AI usage, optimize adoption, and expand use cases over time.</li> <li data-path-to-node="8,5,0">Lead recurring operational check-ins with customer account teams to monitor workflow performance, surface user pain points, and unlock new AI adoption opportunities.</li> <li id="p-rc_339b5158cfb28a7b-25" data-path-to-node="8,6,0"><span data-path-to-node="8,6,0,0">Partner cross-functionally with Customer Success, Sales, and R&D to surface expansion signals, represent the voice of the customer internally, and translate account momentum into business growth</span><span data-path-to-node="8,6,0,2">.</span></li> <li data-path-to-node="8,7,0">Build repeatable frameworks and engagement processes that bring operational consistency to delivery motions across a portfolio of enterprise customers.</li> </ul> <h3 data-path-to-node="9">About you</h3> <ul> <li id="p-rc_339b5158cfb28a7b-26" data-path-to-node="10,0,0"><span data-path-to-node="10,0,0,0">Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making</span><span data-path-to-node="10,0,0,2">.</span></li> <li id="p-rc_339b5158cfb28a7b-27" data-path-to-node="10,1,0"><span data-path-to-node="10,1,0,0">Proven experience in customer-facing implementation or consulting roles, guiding structured onboarding or technical platform deployments within SaaS or enterprise consulting environments</span><span data-path-to-node="10,1,0,2">.</span></li> <li id="p-rc_339b5158cfb28a7b-28" data-path-to-node="10,2,0"><span data-path-to-node="10,2,0,0">Strong understanding of generative AI and platform technologies, including AI workflow design, agent orchestration, enterprise platforms, and data governance</span><span data-path-to-node="10,2,0,2">.</span></li> <li id="p-rc_339b5158cfb28a7b-29" data-path-to-node="10,3,0"><span data-path-to-node="10,3,0,0">Demonstrated ability to guide teams through AI change management and user adoption friction, meeting stakeholders where they are with empathy and building confidence in new workflows</span><span