<p><span style="color: #000000;"><strong><u>Automation Support Engineer</u></strong></span></p> <p> </p> <p><span style="color: #000000;">The Automation Support Engineer within the R&D Automation Department will contribute to the implementation and on-going support of automated systems and workflows to support the processing of samples in R&D and clinical diagnostics laboratory environments. This individual will collaborate with a team of scientists and engineers on prioritization of supporting a fleet of liquid handlers and various automated systems. There will also be project opportunities to conceptualize, design, develop, implement and support solutions which are designed to optimize the performance of equipment and increase the efficiencies of the laboratory processes.</span></p> <p> </p> <p><span style="color: #000000;">PRIMARY RESPONSIBILITIES:</span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Support liquid handling robots including troubleshooting and qualification procedures</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Build knowledge on hardware and software on multiple types of laboratory automated liquid handlers, such as Tecan Fluent, Hamilton STAR/Vantage/Verso, and Beckman I7, among others</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Build rapport with end-users, and coordinate with cross-functional teams</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Prepare documentation for equipment qualification and operating procedures to ensure successful implementation in the labs</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Prepare User Requirement and Testing Procedure, Standard Operating Procedures, and related documentations</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Oversee functional and validation testing (IQ/OQ/PQ) of automated laboratory equipment </span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Additional responsibilities include user training, troubleshooting, and on-going support for the end-users</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Must be able to travel between sites in Austin (1 mile distance) to support multiple labs</span></li> </ul> <p><br><br></p> <p><span style="color: #000000;">QUALIFICATIONS:</span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">BS degree in Biomedical engineering, closely related scientific field, or equivalent; MS degree preferred</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">2+ years of laboratory automation engineering experience required</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Technical proficiency and experience in automation and systems development and integration for the life science industry; especially with robotics and liquid handling systems</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Experience in computer programing or basic understanding of method writing is required</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Exposure to automated storage systems (Hamilton Verso, SPT Labtech, etc.) is preferred</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Must have a flexible schedule and be able to accommodate later hours when needed</span></li> </ul> <p><br><br></p> <p><span style="color: #000000;">KNOWLEDGE, SKILLS, AND ABILITIES:</span></p> <ul> <li style="color: #000000 !important;"><span style="color: #000000;">Strong project management skills, organizational skills, and written and verbal communication skills are required</span></li> <li style="color: #000000 !important;"><span style="color: #000000;">Flexibility and self-initiative required to support several simultaneous automation projects</span></li> <li style="color: #222222 !important;"><span style="color: #000000;">Biotech, pharmaceutical, Lab automation providers, or clinical-laboratory experience is highly desirable</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</div><div class="title">Austin, TX</div><div class="pay-range"><span>$83,200</span><span class="divider">—</span><span>$104,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>OUR OPPORTUNITY</strong></p> <p>Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.&l