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Lead Product Manager, Member Experience

sidecarhealth · Remote
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<p>Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.</p> <p>The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.</p> <p>If you want to use your talents to transform healthcare in the United States, come join us!</p> <p><strong><em><span class="TextRun MacChromeBold SCXW65163766 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW65163766 BCX0">**Must </span><span class="NormalTextRun SCXW65163766 BCX0">reside</span><span class="NormalTextRun SCXW65163766 BCX0"> in</span><span class="NormalTextRun SCXW65163766 BCX0"> California </span><span class="NormalTextRun SCXW65163766 BCX0">for consideration, This position is not eligible for visa sponsorship or transfers.*</span></span></em></strong></p> <p><strong><span data-preserver-spaces="true">About the Role</span></strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><span class="TextRun SCXW232875545 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW232875545 BCX0">With proven </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW232875545 BCX0">product-market</span><span class="NormalTextRun SCXW232875545 BCX0"> fit, </span><span class="NormalTextRun SCXW232875545 BCX0">we’re</span><span class="NormalTextRun SCXW232875545 BCX0"> on a mission to scale our platform and elevate the member experience across the entire healthcare journey. </span><span class="NormalTextRun SCXW232875545 BCX0">We’re</span><span class="NormalTextRun SCXW232875545 BCX0"> looking for an experienced and strategic Lead Product Manager to lead core initiatives that directly </span><span class="NormalTextRun SCXW232875545 BCX0">impact</span><span class="NormalTextRun SCXW232875545 BCX0"> how members engage with and benefit from our product. This role will blend product vision, operational strategy, and team leadership—driving outcomes that are intuitive, scalable, and powered by modern technology, including AI. </span></span><span class="EOP Selected SCXW232875545 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-preserver-spaces="true">What You'll Do </span></strong></p> <ul> <li><span data-contrast="none">Own the end-to-end product strategy and roadmap for key member-facing features and experiences</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":0}"> </span></li> <li><span data-contrast="none">Translate member pain points, business needs, and operational challenges into scalable product solutions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Drive cross-functional collaboration with engineering, design, operations, member support, and compliance to bring products to life</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Evaluate and integrate third-party solutions where appropriate, and lead build-vs-buy decisions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Define and track KPIs related to member engagement, product usage, and satisfaction to guide prioritization</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Partner closely with marketing and member operations to ensure member awareness, adoption, and feedback loops</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Champion an iterative, data-informed approach to product development with an emphasis on quality, accessibility, and ease of use</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Ensure member-facing experiences remain compliant, secure, and in alignment with regulatory requirements</span></li> </ul> <p><strong><span data-preserver-spaces="true">What You'll Bring </span></strong></p> <ul> <li><span data-contrast="auto">8+ years of product management experience, with a track record of owning high-volume consumer products (mobile and web) where onboarding, activation, and retention drive results</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li> &lt

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