<div class="content-intro"><h2>Our mission</h2> <p>We're making Africa the first cashless continent.</p> <p>In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.</p> <p>We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.</p> <p>Our goal is to make Africa the first cashless continent and that's where you come in...</p></div><h2><strong>How you’ll help us achieve it</strong></h2> <p><span data-preserver-spaces="true">The Premium Cash Officer plays a crucial role in our liquidity operations by serving our customers and rebalancing our mobile money agents with either cash or e-float. We are looking for someone skilled enough to guide and mentor the Premium Cash Officer (PCO) and dynamic enough to manage any conflict that could occur in the premium outlet.</span></p> <p><span data-preserver-spaces="true">In this role, you'll;</span></p> <ul> <li><span data-preserver-spaces="true">Control access to the safe/cash house, including managing cash in and cash-outs between the </span><span data-preserver-spaces="true">safe</span><span data-preserver-spaces="true"> and the premium agent accounts.</span></li> <li><span data-preserver-spaces="true">Hold the end-of-day bill counting and maintain daily reconciliation of premium agent outlets.</span></li> <li><span data-preserver-spaces="true">Ensure that all cash management transactions </span><span data-preserver-spaces="true">are correctly recorded</span><span data-preserver-spaces="true"> in the treasury system.</span></li> <li><span data-preserver-spaces="true">Promptly request sufficient funds from the head office to ensure no service disruptions and delays at the outlet while serving our customers and agents.</span></li> <li><span data-preserver-spaces="true">Be responsible for the receipt and dispatch of cash through the Cash In Transit (CIT) team.</span></li> <li><span data-preserver-spaces="true">Ensure all cash management policies and guidelines are adhered to.</span></li> <li><span data-preserver-spaces="true">Responsible for the escalation and follow-up of all issues that impede the well-functioning of the premium outlet. </span></li> <li><span data-preserver-spaces="true">Encourage proximity agents to be liquid through frequent tracking, monitoring, and issue resolution. </span></li> <li><span data-preserver-spaces="true">Support agent/customer needs to provide immediate support on Wave's offer information, opening accounts, system, application, and physical cards.</span></li> <li><span data-preserver-spaces="true">Ensure that all cash management transactions </span><span data-preserver-spaces="true">are correctly recorded</span><span data-preserver-spaces="true"> in the treasury system.</span></li> </ul> <h2><strong><span data-preserver-spaces="true">Key details</span></strong></h2> <ul> <li><span data-preserver-spaces="true">Location: You'll work from our office in Lilongwe, Malawi, and may travel to other field locations.</span></li> <li><span data-preserver-spaces="true">Work authorization in Malawi is required.</span></li> <li><span data-preserver-spaces="true">This</span><span data-preserver-spaces="true"> is a permanent position.</span></li> <li><span data-preserver-spaces="true">Our salaries are competitive and calculated using a transparent formula. </span></li> <li>We offer 90% health insurance for yourself and your dependents</li> <li><span data-preserver-spaces="true">We support working parents </span><span data-preserver-spaces="true">- we</span><span data-preserver-spaces="true"> offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.</span></li> <li><span data-preserver-spaces="true">Airtime reimbursement.</span></li> <li><span data-preserver-spaces="true">Free food and a beautiful office space.</span></li> </ul> <h2><strong><span data-preserver-spaces="true">Requirements</span></strong></h2> <ul> <li>Strong proficiency in English. Knowledge of other local languages in Malawi is a plus.</li> <li>2+ years of experience as a Teller, Cashier in cash management, reconciliation & liquidity management, cash handling or delivery, or a similar position.</li> <li><span data-preserver-spaces="true">A bachelor's degree in accounting, finance, banking, or any related discipline.</span></li> </ul> <h2><strong><span data-preserver-spaces="true">You might be a good fit if </span><span data-pre