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Operations Specialist

amplemarket · Remote, Portugal · Portugal
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<div class="content-intro"><div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;"><strong>What is Amplemarket all about?</strong></span></div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;">Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.</span></div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;">In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.</span></div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;">Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.</span></div> <div style="line-height: 1.5;"> </div> <div style="line-height: 1.5;"><hr></div></div><div style="line-height: 1.5;"> <p>As an Operations Specialist, <strong>you'll sit at the intersection of business operations and strategic finance</strong>. You'll build the models, dashboards and analyses that leadership uses to make decisions, and you won't stop at the recommendation: you'll own its execution, taking projects from a rough idea to something shipped and running.</p> <p>This is a hands-on individual contributor role. You'll work closely with the founders, Finance, RevOps, Sales, Customer Success and Product. It suits someone who has a few years of operating experience, wants broad exposure across the company, and likes owning work end to end.</p> </div> <div style="line-height: 1.5;"> </div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;"><strong>You will:</strong></span></div> <div style="line-height: 1.5;"> </div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Business Operations</strong></span></div> <ul> <li>Structure project roadmaps, scope and milestones, and drive projects to completion</li> <li>Clean, combine and model data from across the business so insights hold up at scale</li> <li>Build and maintain leadership dashboards, and make sure the numbers are right</li> <li>Build data models that surface opportunities and risks</li> <li>Benchmark best practices and turn them into recommendations</li> <li>Identify improvements, recommend a course of action, and own its execution through to results</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Strategic Finance</strong></span></p> <ul> <li>Maintain and evolve the company's rolling forecast and growth model, including ARR, retention and headcount drivers</li> <li>Support investor and board reporting: KPI definitions, monthly updates and the analysis behind them</li> <li>Build pricing and packaging analyses, deal-desk and pricing calculators, and unit economics for new products</li> <li>Run cost and spend reviews across vendors, tooling and payments, identify savings and cash allocation opportunities, and implement them</li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;"><strong>Cross-functional projects</strong></span></p> <ul> <li>Lead company-level initiatives that don't sit neatly in one team, from scoping to rollout</li> <li>Manage multiple stakeholders, gather input and drive alignment on decisions and timelines</li> <li>Act as a partner to RevOps, Sales, Customer Success, Product, People and Legal on operational and commercial projects</li> <li>Document processes and build the playbooks and tools that let other teams run them without you</li> </ul> <div style="line-height: 1.5;"> </div> <div style="line-height: 1.5;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Who we're looking for:</strong></span></div> <ul> <li>3-5 years of experience in business operations, strategy and operations, strategic finance, consulting, investment banking or a similar analytical role</li> <li>Hands-on experience in both operations and finance: you've owned operational projects and built financial models that were used to make real decisions</li> <li>Advanced spreadsheet skills (Google Sheets or Excel)</li> <li>Working SQL and experience with a BI tool (Looker, Metabase, Tableau or similar) to build dashboards yourself</li> <li>Solid understanding of SaaS metrics: ARR, NRR, churn, CAC, payback, gross margin</li> <li>Structured problem solving: you can break an ambiguous question into a plan, find the data, and land on a clear recommendation</li> <li>Strong written and verbal communication in English; you can present findings to founders and to non-technical teams</li> <li>You persuade people to your point of view through da

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