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Job Description: Curriculum Operations Senior Associate Position Summary The Curriculum Operations Senior Associate (India) works as part of the Audit Learning Strategy team, and closely with the Learning Design team, business unit subject matter experts, and other Development & Performance team members to support the administration, maintenance, and continuous improvement of the Audit learning curriculum. This individual serves as a key operational partner responsible for executing curriculum management processes, coordinating learning asset updates, and ensuring learning content remains current, compliant, and accessible. The role requires strong organizational skills, attention to detail, project coordination capabilities, and the ability to manage multiple priorities across a large and complex curriculum portfolio. The Curriculum Operations Senior Associate plays a critical role in supporting Audit learning initiatives by managing curriculum and learning design lifecycle activities, coordinating annual content reviews, maintaining learning assets, supporting live learning programs, and ensuring compliance with firm and regulatory requirements. Key Responsibilities Learning Design Lifecycle • Partner directly with the design team to manage eLearning lifecycle activities, monitoring progress against established timelines and ensuring work advances in alignment with the team’s priorities. • Maintain tracking tools to ensure eLearning portfolio and pipeline remain current and aligned with business priorities. • Execute recurring curriculum management processes, including coordinating course updates, deactivations, closedowns, conversions, and archive activities. • Coordinate annual review activities by initiating review cycles, tracking progress, communicating with subject matter experts, and documenting required changes. • Validate course updates, assessments, answer keys, and supporting materials prior to publication. • Manage eLearning session uploads and updates within learning systems and associated platforms. • Support the administration of non-CPE learning content, including recording management, SCORM conversions, and learning playlists. • Ensure curriculum materials are accurate, accessible, organized, and aligned with established standards. Compliance Assurance • Ensure compliance with and documentation of NASBA, AICPA, and internal Crowe standards. • Coordinate technical reviews and required approvals with subject matter experts and stakeholders. • Conduct compliance quality assurance reviews of learning materials, review and final exam questions, and supporting resources. • Maintain documentation supporting compliance and curriculum governance processes. Learning Program Support • Maintain and update participant-facing materials, including agendas, surveys, and resource pages. • Maintain and update SharePoint sites and learning resource repositories. • Support Audit learning program preparation and post-event activities. • Conduct testing and support quality reviews of learning sites, course environments, and learner experiences. • Coordinate with learning delivery, design, and technology teams to support successful program execution. Project Coordination and Operational Support • Coordinate curriculum management activities across multiple concurrent projects and initiatives. • Track project milestones, deliverables, risks, issues, and dependencies. • Maintain project documentation, status reports, and action plans. • Partner with internal learning teams, external vendors, and business stakeholders to ensure timely completion of deliverables. • Escalate risks, delays, or issues that may impact project timelines or learner experience. • Support continuous improvement efforts by identifying opportunities to streamline curriculum management processes and improve operational efficiency. Stakeholder Communication and Collaboration • Build collaborative relationships with Audit subject matter experts. • Communicate eLearning project status, upcoming deadlines, review requirements, and curriculum updates to stakeholders. • Coordinate with learning strategy, design, technology, and program delivery teams to support curriculum initiatives. Key Competencies • Strong curriculum management and learning operations experience. • Excellent organizational and project coordination skills. • Strong attention to detail and commitment to quality. • Ability to manage multiple projects and competing priorities simultaneously. • Strong written and verbal communication skills. • Experience maintaining complex learning portfolios and curriculum records. • Ability to work independently while collaborating effectively across global teams. • Ability to support learning projects and assets with high attention to detail and accuracy • Ability to develop and edit content according to specific clients’ needs. • Commitment to process improvement and operational excellence. • Working knowledge of instructional design principles and eLearning technologies, such as Articulate 360, and an interest in expanding hands-on design and development capabilities. • Proficiency in using project management tools, such as Microsoft Office applications and SharePoint, to track and c